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Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
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![Research shows entertainment banners impact box office revenues](https://biz-file.com/c/1007/54146-208x117.jpg)
![Virtual currency plans for social network](https://biz-file.com/c/1007/53865-208x117.jpg)
![FAC, Ukash extend partnership](https://biz-file.com/c/1007/53569-208x117.jpg)
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
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