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Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![New internet fraud alert to help rescue stolen account credentials](https://biz-file.com/c/1006/52106-208x117.jpg)
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![June 2010 US search engine rankings released](https://biz-file.com/c/1007/53531-208x117.jpg)
![May 2010 US mobile subscriber market share](https://biz-file.com/c/1007/53310-208x117.jpg)
![Nielsen unveils retail 2015 forecast](https://biz-file.com/c/1007/52972-208x117.jpg)
![US insurers look at social media](https://biz-file.com/c/1006/52173-208x117.jpg)
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![New internet fraud alert to help rescue stolen account credentials](https://biz-file.com/c/1006/52106-208x117.jpg)
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