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Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
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Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![European financial services market quiet](https://biz-file.com/c/1006/51724-208x117.jpg)
![Mobile music on the increase across Europe](https://biz-file.com/c/1006/51703-208x117.jpg)
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