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Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
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![Raymond Siva joins Edelman in KL as MD](https://biz-file.com/c/1007/54348-208x117.jpg)
![World Cup fuels mobile gaming growth](https://biz-file.com/c/1007/53670-208x117.jpg)
![Global mobile advertising industry grows by 61% in Q2](https://biz-file.com/c/1007/53168-208x117.jpg)
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
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