Subscribe to daily business and company news across 19 industries
×![Seismic shifts in the Pacific: China overtakes Japan](https://biz-file.com/c/1008/55774-208x117.jpg)
![Sustained business recovery on the cards as companies look to re-start investment](https://biz-file.com/c/1008/54816-208x117.jpg)
![Mobile internet shopping growing](https://biz-file.com/c/1007/54609-208x117.jpg)
![Worldwide web... it's a woman's world](https://biz-file.com/c/1007/54523-208x117.jpg)
![Euro RSCG uncovers historic shift among consumers](https://biz-file.com/c/1006/52577-208x117.jpg)
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![Nearly 9 out of 10 Internet users in Hong Kong favour online video](https://biz-file.com/c/1006/50728-208x117.jpg?1)
More news
![Seismic shifts in the Pacific: China overtakes Japan](https://biz-file.com/c/1008/55774-208x117.jpg)
![Sustained business recovery on the cards as companies look to re-start investment](https://biz-file.com/c/1008/54816-208x117.jpg)
![Mobile internet shopping growing](https://biz-file.com/c/1007/54609-208x117.jpg)
![Worldwide web... it's a woman's world](https://biz-file.com/c/1007/54523-208x117.jpg)
![Euro RSCG uncovers historic shift among consumers](https://biz-file.com/c/1006/52577-208x117.jpg)
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![Nearly 9 out of 10 Internet users in Hong Kong favour online video](https://biz-file.com/c/1006/50728-208x117.jpg?1)
![](/res/img/s.gif)