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Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
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![Sustained business recovery on the cards as companies look to re-start investment](https://biz-file.com/c/1008/54816-208x117.jpg)
![Increasing wanderlust among Germans](https://biz-file.com/c/1008/54721-208x117.jpg)
![Mobile internet shopping growing](https://biz-file.com/c/1007/54609-208x117.jpg)
![Google the winner in Asia-Pacific region](https://biz-file.com/c/1007/53375-208x117.jpg)
![Global mobile advertising industry grows by 61% in Q2](https://biz-file.com/c/1007/53168-208x117.jpg)
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![Singaporeans enjoy their online videos](https://biz-file.com/c/1006/51562-208x117.jpg)
![Visitation to travel sites in India surges 50% in past year](https://biz-file.com/c/1006/50815-208x117.jpg)
![Nearly 9 out of 10 Internet users in Hong Kong favour online video](https://biz-file.com/c/1006/50728-208x117.jpg?1)
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