Subscribe to daily business and company news across 19 industries
×![Intelsat wins new contracts](https://biz-file.com/c/1104/70936-208x117.jpg)
![[2011 trends] It's a Wild. Wired. Wellthy. World!](https://biz-file.com/c/1101/64730-208x117.jpg)
![New apps for iPhone, iPod touch](https://biz-file.com/c/1007/54218-208x117.jpg)
![Brits turn to social media](https://biz-file.com/c/1007/54112-208x117.jpg)
![Facebook hits 500 million users](https://biz-file.com/c/1007/54033-208x117.jpg)
![YouTube, Art Directors Club launch second round of "Show & Tell"](https://biz-file.com/c/1007/53925-208x117.jpg)
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![Zain Malawi launches mobile commerce service](https://biz-file.com/c/1001/42746-208x117.jpg?1)
More news
![Intelsat wins new contracts](https://biz-file.com/c/1104/70936-208x117.jpg)
![[2011 trends] It's a Wild. Wired. Wellthy. World!](https://biz-file.com/c/1101/64730-208x117.jpg)
![New apps for iPhone, iPod touch](https://biz-file.com/c/1007/54218-208x117.jpg)
![Brits turn to social media](https://biz-file.com/c/1007/54112-208x117.jpg)
![Facebook hits 500 million users](https://biz-file.com/c/1007/54033-208x117.jpg)
![YouTube, Art Directors Club launch second round of "Show & Tell"](https://biz-file.com/c/1007/53925-208x117.jpg)
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![Zain Malawi launches mobile commerce service](https://biz-file.com/c/1001/42746-208x117.jpg?1)
![](/res/img/s.gif)