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Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
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![Walter Wafula](https://biz-file.com/b/1109/115141-208x117.jpg?1)
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![Chemical company gets Best Global Business in Africa award](https://biz-file.com/c/1006/52155-208x117.jpg)
![Africa Fashion Week salutes the continent](https://biz-file.com/c/1006/50944-208x117.jpg)
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![Islamic banking in Tanzania](https://biz-file.com/c/1005/48816-208x117.jpg)
![It doesn’t look that dangerous, does it… The MetOp-A satellite imagery from April 20 showed Eyjafjallajökull's ash plume as a very small, faint area (yellow arrow points to plume) of brown on Iceland's southern tip. (Image: NASA/NOAA/EUMETSAT)](https://biz-file.com/c/1004/48609-208x117.jpg)
Delayed by volcano
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KCB launches multi-tasking ATM
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EABL to launch CSI program
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