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CRM, CX, UX
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
2010 FIFA World Cup
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Issa Sikiti da Silva 22 Jan 2010
Logistics & Transport
Shipping companies say it is 'too early to talk of recovery'
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3 Aug 2010
Marketing & Media2010 overpricing undermines tourism business - SA Tourism
Issa Sikiti da Silva 22 Jan 2010