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Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
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Music Matters - music piracy fact sheet
Ipsos 11 Jun 2007
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![New music chart shows global star rankings online](https://biz-file.com/c/1006/52224-208x117.jpg)
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![2010: Our Cup runneth over](https://biz-file.com/c/1001/43513-208x117.jpg)
![MasterCard Index: growing inequality between SA women, men](https://biz-file.com/c/0908/34522-208x117.jpg)
![PAMRO's lakeside conference looks to the future](https://biz-file.com/c/0709/10283-208x117.jpg)
Music Matters - music piracy fact sheet
Ipsos 11 Jun 2007
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