Subscribe to daily business and company news across 19 industries
×![Global advertising spend up 5.7% in Q2 2011](https://biz-file.com/c/1110/85122-208x117.jpg)
![How to contribute to Bizcommunity, from op-ed pieces to news](https://biz-file.com/c/1110/83664-208x117.gif)
![Global adspend up 8.8% in Q1 2011: Advertisers push TV spend](https://biz-file.com/c/1107/77023-208x117.jpg)
![Underlying adspend recovery despite turmoil in Japan, Middle East](https://biz-file.com/c/1106/76013-208x117.jpg)
![Global advertising rebounded 10.6% in 2010](https://biz-file.com/c/1104/70542-208x117.jpg)
![Uncertainty about transfer pricing rules in Africa a concern for foreign companies](https://biz-file.com/c/1104/70284-208x117.jpg)
![comScore releases The 2010 Europe Digital Year in Review](https://biz-file.com/c/1102/67136-208x117.jpg)
![German holidaymakers avoid Egypt and Tunisia](https://biz-file.com/c/1102/66832-208x117.jpg)
![Unemployment, inflation worries hit consumer confidence](https://biz-file.com/c/1101/65207-208x117.jpg)
![Family business owners optimistic, but...](https://biz-file.com/c/1011/62566-208x117.jpg)
![Smartphones dominate mobile traffic worldwide](https://biz-file.com/c/1011/61069-208x117.jpg)
![Hope for full global economic recovery in 2010 diminishes](https://biz-file.com/c/1010/60466-208x117.jpg)
![Sustained business recovery on the cards as companies look to re-start investment](https://biz-file.com/c/1008/54816-208x117.jpg)
![Increasing wanderlust among Germans](https://biz-file.com/c/1008/54721-208x117.jpg)
![Worldwide web... it's a woman's world](https://biz-file.com/c/1007/54523-208x117.jpg)
![Brits turn to social media](https://biz-file.com/c/1007/54112-208x117.jpg)
![Austere times as SA, African consumers cut luxury goods spend](https://biz-file.com/c/1007/53682-208x117.jpg)
![Leaders grapple with tone from the top - PwC](https://biz-file.com/c/1007/53389-208x117.jpg)
![Draftfcb launches Institute of Decision Making](https://biz-file.com/c/1007/53246-208x117.jpg)
![Global mobile advertising industry grows by 61% in Q2](https://biz-file.com/c/1007/53168-208x117.jpg)
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![MasterCard Index: growing inequality between SA women, men](https://biz-file.com/c/0908/34522-208x117.jpg)
More news
![Global advertising spend up 5.7% in Q2 2011](https://biz-file.com/c/1110/85122-208x117.jpg)
![How to contribute to Bizcommunity, from op-ed pieces to news](https://biz-file.com/c/1110/83664-208x117.gif)
![Global adspend up 8.8% in Q1 2011: Advertisers push TV spend](https://biz-file.com/c/1107/77023-208x117.jpg)
![Underlying adspend recovery despite turmoil in Japan, Middle East](https://biz-file.com/c/1106/76013-208x117.jpg)
![Global advertising rebounded 10.6% in 2010](https://biz-file.com/c/1104/70542-208x117.jpg)
![Uncertainty about transfer pricing rules in Africa a concern for foreign companies](https://biz-file.com/c/1104/70284-208x117.jpg)
![comScore releases The 2010 Europe Digital Year in Review](https://biz-file.com/c/1102/67136-208x117.jpg)
![German holidaymakers avoid Egypt and Tunisia](https://biz-file.com/c/1102/66832-208x117.jpg)
![Unemployment, inflation worries hit consumer confidence](https://biz-file.com/c/1101/65207-208x117.jpg)
![Family business owners optimistic, but...](https://biz-file.com/c/1011/62566-208x117.jpg)
![Smartphones dominate mobile traffic worldwide](https://biz-file.com/c/1011/61069-208x117.jpg)
![Hope for full global economic recovery in 2010 diminishes](https://biz-file.com/c/1010/60466-208x117.jpg)
![Sustained business recovery on the cards as companies look to re-start investment](https://biz-file.com/c/1008/54816-208x117.jpg)
![Increasing wanderlust among Germans](https://biz-file.com/c/1008/54721-208x117.jpg)
![Worldwide web... it's a woman's world](https://biz-file.com/c/1007/54523-208x117.jpg)
![Brits turn to social media](https://biz-file.com/c/1007/54112-208x117.jpg)
![Austere times as SA, African consumers cut luxury goods spend](https://biz-file.com/c/1007/53682-208x117.jpg)
![Leaders grapple with tone from the top - PwC](https://biz-file.com/c/1007/53389-208x117.jpg)
![Draftfcb launches Institute of Decision Making](https://biz-file.com/c/1007/53246-208x117.jpg)
![Global mobile advertising industry grows by 61% in Q2](https://biz-file.com/c/1007/53168-208x117.jpg)
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![MasterCard Index: growing inequality between SA women, men](https://biz-file.com/c/0908/34522-208x117.jpg)
![](/res/img/s.gif)