Leadership Lessons from Laura Thomas: Empathy, Creativity, and Humility
Danette Breitenbach
Leadership Lessons from Laura Thomas: Empathy, Creativity, and Humility
Danette Breitenbach
Leadership Lessons from Laura Thomas: Empathy, Creativity, and Humility
Danette Breitenbach
Subscribe to daily business and company news across 19 industries
×![From left to right Michael Kennedy, James Hedley and James Tagg.](https://biz-file.com/c/1906/500132-208x117.jpg?2)
![#AfricaMonth: Why Africa is primed for prestige beauty growth](https://biz-file.com/c/1905/499548-208x117.jpg?1)
![#AfricaMonth: Pan-African web series gives Maybelline New York an African flair](https://biz-file.com/c/1905/499196-208x117.jpg?2)
![#AfricaMonth: The rise of Afrocentrism and its impact on the luxury business](https://biz-file.com/c/1905/498975-208x117.jpg?2)
![Nestlé launches innovation challenge in 6 African countries](https://biz-file.com/c/1905/498729-208x117.jpg?2)
![Brand Africa 100 launch at the Johannesburg Stock Exchange, South Africa.](https://biz-file.com/c/1905/498647-208x117.jpg)
![Call for applications: Impact Fund for African Creatives' accelerator programme](https://biz-file.com/c/1905/497783-208x117.jpg?2)
![Coca-Cola to retain majority stake in Africa bottling business](https://biz-file.com/c/1905/497568-208x117.jpg?2)
![#AfricaMonth: Alain Dos Santos on growing Montblanc's luxury legacy in Africa](https://biz-file.com/c/1905/497537-208x117.jpg?1)
![Plastic warms the planet twice as much as aviation - here's how to make it climate-friendly](https://biz-file.com/c/1905/496910-208x117.jpg?2)
![The most valuable global retail brands for 2019](https://biz-file.com/c/1905/496700-208x117.jpg?2)
![Instagram's @shop a curated showcase of shoppable products](https://biz-file.com/c/1905/496484-208x117.jpg?2)
![Best in global visual merchandising awarded](https://biz-file.com/c/1905/496414-208x117.jpg?2)
![Katja Thielen, creative director and founder of the UK’s Together Design and this year's Loeries design jury president...](https://biz-file.com/c/1905/495863-208x117.jpg?2)
![Successful retail chatbot interactions to grow eightfold by 2023](https://biz-file.com/c/1905/495887-208x117.jpg?2)
![Meshack Mulaudzi is giving African children positive representation through toys](https://biz-file.com/c/1905/495081-208x117.jpg?2)
![2019 Dezeen Awards open for entries](https://biz-file.com/c/1905/494815-208x117.jpg?2)
![Autograph Gin rated best in Africa](https://biz-file.com/c/1905/494911-208x117.jpg?2)
![Phygital: 6 ways to adapt, or die](https://biz-file.com/c/1904/494625-208x117.jpg?2)
![Online marketplace Thola Africa shines a light on local artisans](https://biz-file.com/c/1904/494065-208x117.jpg?2)
![New study reveals top trends in online payments in MENA](https://biz-file.com/c/1904/493914-208x117.jpg?2)
![Up, close and very personalised](https://biz-file.com/c/1904/493317-208x117.jpg?2)
Up, close and very personalised
Refilwe Maluleke 23 Apr 2019
![Six steps to successful customer relationship management](https://biz-file.com/c/1904/492954-208x117.jpg?2)
![#CNILux: The creative cultural legacy of MaXhosa by Laduma](https://biz-file.com/c/1904/492782-208x117.jpg?2)
![#CNILux: Models of colour are not a trend, we are here to stay - Naomi Campbell](https://biz-file.com/c/1904/492588-208x117.jpg?2)
![Landmark NYSE listing for Africa's unicorn, Jumia](https://biz-file.com/c/1904/492500-208x117.jpg?2)
![DHL launches Africa eShop, connecting global brands with African shoppers](https://biz-file.com/c/1904/492186-208x117.jpg?2)
![#CNILux: Global luxury industry shifts gaze to Africa](https://biz-file.com/c/1904/492055-208x117.jpg?2)
![Bizcommunity sends a clear message that Africa is open for business](https://biz-file.com/c/1904/491567-208x117.png)
![The need for speed in modern retail](https://biz-file.com/c/1904/491399-208x117.jpg?2)
More news
![From left to right Michael Kennedy, James Hedley and James Tagg.](https://biz-file.com/c/1906/500132-208x117.jpg?2)
![#AfricaMonth: Why Africa is primed for prestige beauty growth](https://biz-file.com/c/1905/499548-208x117.jpg?1)
![#AfricaMonth: Pan-African web series gives Maybelline New York an African flair](https://biz-file.com/c/1905/499196-208x117.jpg?2)
![#AfricaMonth: The rise of Afrocentrism and its impact on the luxury business](https://biz-file.com/c/1905/498975-208x117.jpg?2)
![Nestlé launches innovation challenge in 6 African countries](https://biz-file.com/c/1905/498729-208x117.jpg?2)
![Brand Africa 100 launch at the Johannesburg Stock Exchange, South Africa.](https://biz-file.com/c/1905/498647-208x117.jpg)
![Call for applications: Impact Fund for African Creatives' accelerator programme](https://biz-file.com/c/1905/497783-208x117.jpg?2)
![Coca-Cola to retain majority stake in Africa bottling business](https://biz-file.com/c/1905/497568-208x117.jpg?2)
![#AfricaMonth: Alain Dos Santos on growing Montblanc's luxury legacy in Africa](https://biz-file.com/c/1905/497537-208x117.jpg?1)
![Plastic warms the planet twice as much as aviation - here's how to make it climate-friendly](https://biz-file.com/c/1905/496910-208x117.jpg?2)
![The most valuable global retail brands for 2019](https://biz-file.com/c/1905/496700-208x117.jpg?2)
![Instagram's @shop a curated showcase of shoppable products](https://biz-file.com/c/1905/496484-208x117.jpg?2)
![Best in global visual merchandising awarded](https://biz-file.com/c/1905/496414-208x117.jpg?2)
![Katja Thielen, creative director and founder of the UK’s Together Design and this year's Loeries design jury president...](https://biz-file.com/c/1905/495863-208x117.jpg?2)
![Successful retail chatbot interactions to grow eightfold by 2023](https://biz-file.com/c/1905/495887-208x117.jpg?2)
![Meshack Mulaudzi is giving African children positive representation through toys](https://biz-file.com/c/1905/495081-208x117.jpg?2)
![2019 Dezeen Awards open for entries](https://biz-file.com/c/1905/494815-208x117.jpg?2)
![Autograph Gin rated best in Africa](https://biz-file.com/c/1905/494911-208x117.jpg?2)
![Phygital: 6 ways to adapt, or die](https://biz-file.com/c/1904/494625-208x117.jpg?2)
![Online marketplace Thola Africa shines a light on local artisans](https://biz-file.com/c/1904/494065-208x117.jpg?2)
![New study reveals top trends in online payments in MENA](https://biz-file.com/c/1904/493914-208x117.jpg?2)
![Up, close and very personalised](https://biz-file.com/c/1904/493317-208x117.jpg?2)
Up, close and very personalised
Refilwe Maluleke 23 Apr 2019
![Six steps to successful customer relationship management](https://biz-file.com/c/1904/492954-208x117.jpg?2)
![#CNILux: The creative cultural legacy of MaXhosa by Laduma](https://biz-file.com/c/1904/492782-208x117.jpg?2)
![#CNILux: Models of colour are not a trend, we are here to stay - Naomi Campbell](https://biz-file.com/c/1904/492588-208x117.jpg?2)
![Landmark NYSE listing for Africa's unicorn, Jumia](https://biz-file.com/c/1904/492500-208x117.jpg?2)
![DHL launches Africa eShop, connecting global brands with African shoppers](https://biz-file.com/c/1904/492186-208x117.jpg?2)
![#CNILux: Global luxury industry shifts gaze to Africa](https://biz-file.com/c/1904/492055-208x117.jpg?2)
![Bizcommunity sends a clear message that Africa is open for business](https://biz-file.com/c/1904/491567-208x117.png)
![The need for speed in modern retail](https://biz-file.com/c/1904/491399-208x117.jpg?2)
![Beyoncé teams up with Adidas in "partnership of a lifetime"](https://biz-file.com/c/1904/491351-208x117.jpg?2)
![Bizcommunity launches BIZ | Daily top story headlines](https://biz-file.com/c/1904/491353-208x117.gif)
![PwC releases consumer insights survey for 2019](https://biz-file.com/c/1904/490639-208x117.jpg?1)
![Africa rising as Bizcommunity launches .Africa domain](https://biz-file.com/c/1904/490346-208x117.png?2)
![FMCG recycling commitments no cure for plastic crisis](https://biz-file.com/c/1903/489843-208x117.jpg?2)
![Dove partners with Getty Images and Girlgaze and launches Project #ShowUs](https://biz-file.com/c/1903/489628-208x117.jpg?2)
![CIFOR, AFR100 partner to ensure sustainable landscape restoration in Africa](https://biz-file.com/c/1903/489563-208x117.jpg?2)
![Consumer demand at the forefront of African business priorities](https://biz-file.com/c/1903/489525-208x117.jpg?2)
![African retailers have the opportunity to re-imagine a data-driven sector](https://biz-file.com/c/1903/489417-208x117.jpg?2)
![#ECO19: Is your mobile commerce strategy excluding the mass market?](https://biz-file.com/c/1903/488786-208x117.jpg?2)
![](/res/img/s.gif)