AI shop assistants: Get ready for a world where you can't tell humans and chatbots apartShweta Singh 7 Jan 2022
Why livestreamers should sell their products with a poker face - not a smileMichel Ballings and Neeraj Bharadwaj 30 Aug 2021
How the decline in Chinese tourists around the world has hit the luxury sectorXiaoqing Chen and Carol Zhang 1 Oct 2020
AI shop assistants: Get ready for a world where you can't tell humans and chatbots apartShweta Singh 7 Jan 2022
Why livestreamers should sell their products with a poker face - not a smileMichel Ballings and Neeraj Bharadwaj 30 Aug 2021
How the decline in Chinese tourists around the world has hit the luxury sectorXiaoqing Chen and Carol Zhang 1 Oct 2020
Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying onJessica Vredenburg and Megan Phillips 24 Jul 2020
Customer experience will help retailers overcome the financial hit from coronavirusFrederic Dimanche 6 Jul 2020
CMO Council identifies agile brands that have benefitted from opportunities during global lockdown15 Jun 2020
