Subscribe to daily business and company news across 19 industries
×![How mobile technology is driving sales in physical retail stores](https://biz-file.com/c/2007/565637-208x117.jpg?2)
![Customer experience will help retailers overcome the financial hit from coronavirus](https://biz-file.com/c/2007/564653-208x117.jpg?2)
![Photo by rupixen.com on .](https://biz-file.com/c/2006/560942-208x117.jpg?2)
![Smart clothing to drive fitness wearable revenue](https://biz-file.com/c/2006/560534-208x117.jpg?2)
![Pandora commits to using only recycled silver and gold from 2025](https://biz-file.com/c/2006/560063-208x117.jpg?2)
![Why apparel brands' efforts to police their supply chains aren't working](https://biz-file.com/c/2006/559943-208x117.jpg?2)
![Consumer markets under pressure in 2020](https://biz-file.com/c/2006/559652-208x117.jpg?2)
![Why Ford, Chanel and other companies pitch in during a crisis - without the government ordering them to](https://biz-file.com/c/2005/557263-208x117.jpg?2)
![Forrester forecasts $2.1tn in retail losses globally in 2020](https://biz-file.com/c/2005/553969-208x117.jpg?2)
![#Covid19: Mitigating the impact on global food trade](https://biz-file.com/c/2004/546776-208x117.jpg?2)
![Credit: Hanson Lu on .](https://biz-file.com/c/2003/546207-208x117.jpg)
![Global e-retail transaction values to exceed $4tn by 2024](https://biz-file.com/c/2003/545118-208x117.jpg?2)
![maabsnco0 via](https://biz-file.com/c/2003/542123-208x117.jpg?2)
!['Bee-washing' hurts bees and misleads consumers](https://biz-file.com/c/2002/539933-208x117.jpg?2)
![Adidas and Ikea lead 2020 sustainable cotton ranking](https://biz-file.com/c/2002/538656-208x117.jpg?2)
![#BFGlobal500: Amazon breaks $200bn mark, still world's most valuable brand](https://biz-file.com/c/2001/535321-208x117.jpg?2)
![Continuous adaptation: Staying ahead of customer needs](https://biz-file.com/c/1911/525412-208x117.jpg?2)
![Pentawards 2019 honours best in global packaging design](https://biz-file.com/c/1909/516822-208x117.jpg?2)
![#G7Biarritz: Fashion industry giants sign global sustainability pact](https://biz-file.com/c/1908/513577-208x117.jpg?2)
![Kantar CEO, Eric Salama. Image supplied.](https://biz-file.com/c/1908/510053-208x117.jpg?2)
![Kids are becoming more active adopters of e-commerce sites](https://biz-file.com/c/1906/501825-208x117.jpg?2)
![The most valuable global retail brands for 2019](https://biz-file.com/c/1905/496700-208x117.jpg?2)
![Instagram's @shop a curated showcase of shoppable products](https://biz-file.com/c/1905/496484-208x117.jpg?2)
![Best in global visual merchandising awarded](https://biz-file.com/c/1905/496414-208x117.jpg?2)
![Successful retail chatbot interactions to grow eightfold by 2023](https://biz-file.com/c/1905/495887-208x117.jpg?2)
![New study reveals top trends in online payments in MENA](https://biz-file.com/c/1904/493914-208x117.jpg?2)
![L'Oréal's new skin diagnostic tool is powered by AI](https://biz-file.com/c/1902/483579-208x117.jpg?2)
![All-you-can-eat food packaging could soon be on the menu](https://biz-file.com/c/1901/477886-208x117.jpg?2)
![AB InBev dips toe into cannabis drinks business with $100m joint venture deal](https://biz-file.com/c/1812/475607-208x117.jpg?2)
![Grocers: Get ready to join the blockchain party](https://biz-file.com/c/1810/464685-208x117.jpg?2)
More news
![How mobile technology is driving sales in physical retail stores](https://biz-file.com/c/2007/565637-208x117.jpg?2)
![Customer experience will help retailers overcome the financial hit from coronavirus](https://biz-file.com/c/2007/564653-208x117.jpg?2)
![Photo by rupixen.com on .](https://biz-file.com/c/2006/560942-208x117.jpg?2)
![Smart clothing to drive fitness wearable revenue](https://biz-file.com/c/2006/560534-208x117.jpg?2)
![Pandora commits to using only recycled silver and gold from 2025](https://biz-file.com/c/2006/560063-208x117.jpg?2)
![Why apparel brands' efforts to police their supply chains aren't working](https://biz-file.com/c/2006/559943-208x117.jpg?2)
![Consumer markets under pressure in 2020](https://biz-file.com/c/2006/559652-208x117.jpg?2)
![Why Ford, Chanel and other companies pitch in during a crisis - without the government ordering them to](https://biz-file.com/c/2005/557263-208x117.jpg?2)
![Forrester forecasts $2.1tn in retail losses globally in 2020](https://biz-file.com/c/2005/553969-208x117.jpg?2)
![#Covid19: Mitigating the impact on global food trade](https://biz-file.com/c/2004/546776-208x117.jpg?2)
![Credit: Hanson Lu on .](https://biz-file.com/c/2003/546207-208x117.jpg)
![Global e-retail transaction values to exceed $4tn by 2024](https://biz-file.com/c/2003/545118-208x117.jpg?2)
![maabsnco0 via](https://biz-file.com/c/2003/542123-208x117.jpg?2)
!['Bee-washing' hurts bees and misleads consumers](https://biz-file.com/c/2002/539933-208x117.jpg?2)
![Adidas and Ikea lead 2020 sustainable cotton ranking](https://biz-file.com/c/2002/538656-208x117.jpg?2)
![#BFGlobal500: Amazon breaks $200bn mark, still world's most valuable brand](https://biz-file.com/c/2001/535321-208x117.jpg?2)
![Continuous adaptation: Staying ahead of customer needs](https://biz-file.com/c/1911/525412-208x117.jpg?2)
![Pentawards 2019 honours best in global packaging design](https://biz-file.com/c/1909/516822-208x117.jpg?2)
![#G7Biarritz: Fashion industry giants sign global sustainability pact](https://biz-file.com/c/1908/513577-208x117.jpg?2)
![Kantar CEO, Eric Salama. Image supplied.](https://biz-file.com/c/1908/510053-208x117.jpg?2)
![Kids are becoming more active adopters of e-commerce sites](https://biz-file.com/c/1906/501825-208x117.jpg?2)
![The most valuable global retail brands for 2019](https://biz-file.com/c/1905/496700-208x117.jpg?2)
![Instagram's @shop a curated showcase of shoppable products](https://biz-file.com/c/1905/496484-208x117.jpg?2)
![Best in global visual merchandising awarded](https://biz-file.com/c/1905/496414-208x117.jpg?2)
![Successful retail chatbot interactions to grow eightfold by 2023](https://biz-file.com/c/1905/495887-208x117.jpg?2)
![New study reveals top trends in online payments in MENA](https://biz-file.com/c/1904/493914-208x117.jpg?2)
![L'Oréal's new skin diagnostic tool is powered by AI](https://biz-file.com/c/1902/483579-208x117.jpg?2)
![All-you-can-eat food packaging could soon be on the menu](https://biz-file.com/c/1901/477886-208x117.jpg?2)
![AB InBev dips toe into cannabis drinks business with $100m joint venture deal](https://biz-file.com/c/1812/475607-208x117.jpg?2)
![Grocers: Get ready to join the blockchain party](https://biz-file.com/c/1810/464685-208x117.jpg?2)
![How to show consumers the benefits of genetically modified foods](https://biz-file.com/c/1808/452518-208x117.jpg?2)
![Shrinkflation: When less is not more at the grocery store](https://biz-file.com/c/1805/442613-208x117.jpg?2)
![Why the e-cigarette industry needs global regulations](https://biz-file.com/c/1803/432480-208x117.jpg?2)
![Enabling innovation: Lessons from Crystal Pepsi](https://biz-file.com/c/1712/423912-208x117.jpg?2)
![Tailoring the customer experience boosts online sales](https://biz-file.com/c/1710/416695-208x117.jpg?2)
Tailoring the customer experience boosts online sales
Michael J. Armstrong and Narongsak (Tek) Thongpapa 31 Oct 2017
![Sears closing stores in Canada](https://biz-file.com/c/1710/414226-208x117.jpg?2)
![Toys 'R' Us files for bankruptcy](https://biz-file.com/c/1709/411300-208x117.jpg?2)
![Amazon's appetite for disruption](https://biz-file.com/c/1709/409953-208x117.jpg?2)
![Aldo acquisition of Camuto Group births new footwear giant](https://biz-file.com/c/1708/405132-208x117.jpg?2)
![Fashion designers respond to environmental crisis](https://biz-file.com/c/1707/400491-208x117.jpg?2)
![](/res/img/s.gif)
Subscribe to daily business and company news across 19 industries
×Michael J. Armstrong and Narongsak (Tek) Thongpapa 31 Oct 2017