Subscribe to daily business and company news across 19 industries
×![Google testing 'streaming engine'?](https://biz-file.com/c/1008/56178-208x117.jpg?2)
![The time consumers spend using media and communications](https://biz-file.com/c/1008/56098-208x117.jpg)
![Crunch time for UK renewables](https://biz-file.com/c/1007/54589-208x117.jpg)
![Worldwide web... it's a woman's world](https://biz-file.com/c/1007/54523-208x117.jpg)
![Brits turn to social media](https://biz-file.com/c/1007/54112-208x117.jpg)
![BuzzCity announces partnership with MediaMind](https://biz-file.com/c/1007/53380-208x117.jpg)
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![Western Europe: Positive growth for technical consumer goods market](https://biz-file.com/c/1006/52039-208x117.jpg)
More news
![Google testing 'streaming engine'?](https://biz-file.com/c/1008/56178-208x117.jpg?2)
![The time consumers spend using media and communications](https://biz-file.com/c/1008/56098-208x117.jpg)
![Crunch time for UK renewables](https://biz-file.com/c/1007/54589-208x117.jpg)
![Worldwide web... it's a woman's world](https://biz-file.com/c/1007/54523-208x117.jpg)
![Brits turn to social media](https://biz-file.com/c/1007/54112-208x117.jpg)
![BuzzCity announces partnership with MediaMind](https://biz-file.com/c/1007/53380-208x117.jpg)
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
![Western Europe: Positive growth for technical consumer goods market](https://biz-file.com/c/1006/52039-208x117.jpg)
![](/res/img/s.gif)