Breaking the expensive call centre cycle of recruiting, training and churningIvanna Granelli 15 Oct 2014
Strategy, not technology, should drive how organisations approach training their employeesLyndsey Moorhouse 17 Sep 2014
Breaking the expensive call centre cycle of recruiting, training and churningIvanna Granelli 15 Oct 2014
Strategy, not technology, should drive how organisations approach training their employeesLyndsey Moorhouse 17 Sep 2014