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Blue Label Media partners with African Bank to roll out new corporate identity across 155 buses

Copper could cure Murray & Roberts cold after De Beers diamond cough

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Data breach alert: Over 100,000 fake accounts linked to SA grant-fraud claim

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Leadership shakeup at Moderna ahead of major vaccine rollouts

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Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP system

Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP systemAnton Oosthuizen, QuickEasy Software

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audienceCezanne Joynt

Cezanne Joynt, is the client services manager at Achievement Awards Group.

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Can AI help change how businesses view customer service emails?

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Image supplied. Jaco Roux, head of product at South African e-commerce ecosystem, Bob Group, looks at how smaller businesses can compete with big-name online retail stores

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Data-rich loyalty programmes can boost retail businesses in SA

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Source: © 123rf Trust has never mattered in business more than it does today, yet price-based shopping is driving customer behaviour

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Enhancing call centre hyper-personalisation with virtual agents

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Source: © 123rf Peer reviews continue to gain momentum as a key source of information when making purchase decisions

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Source: © 123rf Part 1 of the South African Customer Experience Report discusses the giant disconnect between businesses and consumers

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NielsenIQ integrates consumer panel and retail measurement data into its NIQ Discover platform

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Image supplied. Jaco Roux, head of product at South African e-commerce ecosystem, Bob Group, looks at how smaller businesses can compete with big-name online retail stores

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SA scoops 8 International Loyalty Awards

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Image supplied. Gil Sperling, co-founder and CEO of data-driven adtech company, Flow, in his keynote speech at PPW in Bangkok, Thailand

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