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Boxer formally announces its intention to list on JSE

#OrchidsandOnions: Spar reminds us why we're special with Christmas ad

Brendan Seery

Data breach alert: Over 100,000 fake accounts linked to SA grant-fraud claim

Inflationary pressures see alcohol and fast food purchases decline

Danette Breitenbach

Mattel scrambles after Wicked doll packaging links to explicit site

SAB triumphs with 9 Effie Awards, cementing its position as SA's Most Effective Marketer

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Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP system

Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP systemAnton Oosthuizen, QuickEasy Software

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audience

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Hyper-personalisation is the future of customer care

Hyper-personalisation is the future of customer care

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Consumer convenience a competitive advantage in a connected world

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Customers are wanting personalised experiences from winning brands

Customers are wanting personalised experiences from winning brands

Haydn Townsend 24 Mar 2021

Online retailers continue to face challenges that undermine the customer experience

Online retailers continue to face challenges that undermine the customer experience

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Xtra Savings rewards programme now 17 million members strong

Xtra Savings rewards programme now 17 million members strong

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#EcommerceDay2021: Manuel Koser on tapping into the potential of digital

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#EcommerceDay2021: Clever click options boost SA's online grocery sector

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Huge rise in AI as customer and employee expectations shift - report

Huge rise in AI as customer and employee expectations shift - report

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#EcommerceDay2021: Eavesdropping on e-tail

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#EcommerceDay2021: Paving the way for growth beyond Covid-19

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#EcommerceDay2021: How the industry is poised to evolve after receiving a shot of adrenalin

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#EcommerceDay2021: Collaboration and building trust will get all industry players further in the game

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#EcommerceDay2021: Appetite of businesses to move online is booming

#EcommerceDay2021: Appetite of businesses to move online is booming

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Loyalty lends a hand to local merchants, new data shows

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#EcommerceDay2021: Redefining retail - A future view of digital commerce in 2030

#EcommerceDay2021: Redefining retail - A future view of digital commerce in 2030

Norman Reyneker, Kantar 8 Mar 2021

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Tackling the Business of Experience in times of uncertainty

Evan-Lee Courie 1 Mar 2021

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How loyalty and rewards will drive shopper behaviour in SA's retail main market

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Ruschdi Taliep, Smart Media 18 Feb 2021

#OrchidsandOnions: Change is as good as...

#OrchidsandOnions: Change is as good as...

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How customer communication will evolve in 2021

Brent Haumann 12 Feb 2021

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Common mistakes to avoid when crafting the ultimate customer experience

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How to drive sales with customer-unique content

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Greg Chen 9 Feb 2021

Jeff Bezos reshaped retail as CEO of Amazon. AP Photo/John Locher

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Venkatesh Shankar 4 Feb 2021

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Lauren Crooks 3 Feb 2021

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A new year, a new customer experience

Shaheer Lala 1 Feb 2021

Retail hangover or B12 injection recovery in 2021?

Retail hangover or B12 injection recovery in 2021?

Michael Smollan 28 Jan 2021

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Consumer convenience a competitive advantage in a connected world

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Jonathan Hurvitz 13 Apr 2021

Customer experience management in the new normal

Customer experience management in the new normal

Ntombi Mhangwani 7 Apr 2021

Customers are wanting personalised experiences from winning brands

Customers are wanting personalised experiences from winning brands

Haydn Townsend 24 Mar 2021

Online retailers continue to face challenges that undermine the customer experience

Online retailers continue to face challenges that undermine the customer experience

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Xtra Savings rewards programme now 17 million members strong

Xtra Savings rewards programme now 17 million members strong

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B2B bullish about e-commerce opportunities

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#EcommerceDay2021: Manuel Koser on tapping into the potential of digital

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#EcommerceDay2021: Clever click options boost SA's online grocery sector

#EcommerceDay2021: Clever click options boost SA's online grocery sector

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Huge rise in AI as customer and employee expectations shift - report

Huge rise in AI as customer and employee expectations shift - report

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#EcommerceDay2021: Eavesdropping on e-tail

#EcommerceDay2021: Eavesdropping on e-tail

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#EcommerceDay2021: Paving the way for growth beyond Covid-19

#EcommerceDay2021: Paving the way for growth beyond Covid-19

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#EcommerceDay2021: How the industry is poised to evolve after receiving a shot of adrenalin

#EcommerceDay2021: How the industry is poised to evolve after receiving a shot of adrenalin

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#EcommerceDay2021: Collaboration and building trust will get all industry players further in the game

#EcommerceDay2021: Collaboration and building trust will get all industry players further in the game

10 Mar 2021

#EcommerceDay2021: Appetite of businesses to move online is booming

#EcommerceDay2021: Appetite of businesses to move online is booming

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Loyalty lends a hand to local merchants, new data shows

Loyalty lends a hand to local merchants, new data shows

9 Mar 2021

#EcommerceDay2021: Redefining retail - A future view of digital commerce in 2030

#EcommerceDay2021: Redefining retail - A future view of digital commerce in 2030

Norman Reyneker, Kantar 8 Mar 2021

Tackling the Business of Experience in times of uncertainty

Tackling the Business of Experience in times of uncertainty

Evan-Lee Courie 1 Mar 2021

How loyalty and rewards will drive shopper behaviour in SA's retail main market

How loyalty and rewards will drive shopper behaviour in SA's retail main market

24 Feb 2021

How consumers choose where they shop

How consumers choose where they shop

Ruschdi Taliep, Smart Media 18 Feb 2021

#OrchidsandOnions: Change is as good as...

#OrchidsandOnions: Change is as good as...

Brendan Seery 16 Feb 2021

How customer communication will evolve in 2021

How customer communication will evolve in 2021

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High-value vs low-value payments - making checkouts count

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Common mistakes to avoid when crafting the ultimate customer experience

Common mistakes to avoid when crafting the ultimate customer experience

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How to drive sales with customer-unique content

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Jeff Bezos reshaped retail as CEO of Amazon. AP Photo/John Locher

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A new year, a new customer experience

A new year, a new customer experience

Shaheer Lala 1 Feb 2021

Retail hangover or B12 injection recovery in 2021?

Retail hangover or B12 injection recovery in 2021?

Michael Smollan 28 Jan 2021

To prepare for the future of retail, learn by doing

To prepare for the future of retail, learn by doing

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Is UX the new CX?

Is UX the new CX?

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Tasmika Ramlakan, Nedbank Corporate and Investment Banking

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The role of community and referrals in online retail success

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4IR: How the subscription economy is changing the world of CX

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#BizTrends2021: Recalibrating for diminished growth - resolutions for 2021

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#BizTrends2021: Franchising post-Covid - 5 trends to watch

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