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    NielsenIQ integrates consumer panel and retail measurement data into its NIQ Discover platform
    NielsenIQ integrates consumer panel and retail measurement data into its NIQ Discover platform 
    AI can drive the future of customer service
    AI can drive the future of customer service 
    To prepare for the future of retail, learn by doing
    To prepare for the future of retail, learn by doing

      26 Jan 2021

    Is UX the new CX?
    Is UX the new CX?

      26 Jan 2021

    Inclusive design is transforming the customer journey
    Inclusive design is transforming the customer journey

      26 Jan 2021

    Why smart packaging can be a valuable brand differentiator
    Why smart packaging can be a valuable brand differentiator

      21 Jan 2021

    Tasmika Ramlakan, Nedbank Corporate and Investment Banking
    #BizTrends2021: A challenging year anticipated for SA retailers

      20 Jan 2021

    Top 10 global consumer trends for 2021 - Euromonitor
    Top 10 global consumer trends for 2021 - Euromonitor

    19 Jan 2021

    The role of community and referrals in online retail success
    The role of community and referrals in online retail success

    19 Jan 2021

    #BizTrends2021: A bold year for beverages
    #BizTrends2021: A bold year for beverages

      18 Jan 2021

    Great customer experiences can be manufactured
    Great customer experiences can be manufactured

      18 Jan 2021

    4IR: How the subscription economy is changing the world of CX
    4IR: How the subscription economy is changing the world of CX

      13 Jan 2021

    #BizTrends2021: Recalibrating for diminished growth - resolutions for 2021
    #BizTrends2021: Recalibrating for diminished growth - resolutions for 2021

      11 Jan 2021

    #BizTrends2021: Franchising post-Covid - 5 trends to watch
    #BizTrends2021: Franchising post-Covid - 5 trends to watch

      8 Jan 2021

    Online merchants, check your T&Cs before they bite
    Online merchants, check your T&Cs before they bite

      7 Jan 2021

    #BizTrends2021: The evolving e-tail landscape
    #BizTrends2021: The evolving e-tail landscape

      6 Jan 2021

    #BizTrends2021: The path forward for retail in 2021
    #BizTrends2021: The path forward for retail in 2021

      6 Jan 2021

    #BizTrends2021: Consumer habits and shopping preferences
    #BizTrends2021: Consumer habits and shopping preferences

      6 Jan 2021

    Delivering your customer experience at every customer touchpoint
    Delivering your customer experience at every customer touchpoint

      22 Dec 2020

    Get connected in 2021, or else...
    Get connected in 2021, or else...

      21 Dec 2020

    Dress pants optional: How retailers are dealing with changing consumer habits
    Dress pants optional: How retailers are dealing with changing consumer habits

    18 Dec 2020

    Lockdown has expanded the data universe for South African marketers
    Lockdown has expanded the data universe for South African marketers

      18 Dec 2020

    SA consumers plan to spend much less this festive season - SAS
    SA consumers plan to spend much less this festive season - SAS

    14 Dec 2020

    #BestofBiz 2020: Retail
    #BestofBiz 2020: Retail

    14 Dec 2020

    How NFC communicates with consumers
    How NFC communicates with consumers

    Pyrotec  2 Dec 2020

    5 major CX trends that shaped 2020
    5 major CX trends that shaped 2020

      1 Dec 2020

    Credit: Karolina Grabowska via Pexels
    2020 presents a Black Friday unlike any other

    27 Nov 2020

    First Black Friday and festive season since Covid-19 - what can we expect?
    First Black Friday and festive season since Covid-19 - what can we expect?

      26 Nov 2020

    Has Covid-19 exposed a lack of customer experience in local businesses?
    Has Covid-19 exposed a lack of customer experience in local businesses?

    26 Nov 2020

    Why customer experience is critical during the online retail transition
    Why customer experience is critical during the online retail transition

      25 Nov 2020

    Green Monday: the next retail shopping event to plan for
    Green Monday: the next retail shopping event to plan for

    25 Nov 2020

    OneDayOnly launches ODOmeter to assess online consumer behaviour
    OneDayOnly launches ODOmeter to assess online consumer behaviour

    24 Nov 2020

    Show more

    More news

    To prepare for the future of retail, learn by doing
    To prepare for the future of retail, learn by doing

     26 Jan 2021

    Is UX the new CX?
    Is UX the new CX?

     26 Jan 2021

    Inclusive design is transforming the customer journey
    Inclusive design is transforming the customer journey

     26 Jan 2021

    Why smart packaging can be a valuable brand differentiator
    Why smart packaging can be a valuable brand differentiator

     21 Jan 2021

    Tasmika Ramlakan, Nedbank Corporate and Investment Banking
    #BizTrends2021: A challenging year anticipated for SA retailers

     20 Jan 2021

    Top 10 global consumer trends for 2021 - Euromonitor
    Top 10 global consumer trends for 2021 - Euromonitor

    19 Jan 2021

    The role of community and referrals in online retail success
    The role of community and referrals in online retail success

    19 Jan 2021

    #BizTrends2021: A bold year for beverages
    #BizTrends2021: A bold year for beverages

     18 Jan 2021

    Great customer experiences can be manufactured
    Great customer experiences can be manufactured

     18 Jan 2021

    4IR: How the subscription economy is changing the world of CX
    4IR: How the subscription economy is changing the world of CX

     13 Jan 2021

    #BizTrends2021: Recalibrating for diminished growth - resolutions for 2021
    #BizTrends2021: Recalibrating for diminished growth - resolutions for 2021

     11 Jan 2021

    #BizTrends2021: Franchising post-Covid - 5 trends to watch
    #BizTrends2021: Franchising post-Covid - 5 trends to watch

     8 Jan 2021

    Online merchants, check your T&Cs before they bite
    Online merchants, check your T&Cs before they bite

     7 Jan 2021

    #BizTrends2021: The evolving e-tail landscape
    #BizTrends2021: The evolving e-tail landscape

     6 Jan 2021

    #BizTrends2021: The path forward for retail in 2021
    #BizTrends2021: The path forward for retail in 2021

     6 Jan 2021

    #BizTrends2021: Consumer habits and shopping preferences
    #BizTrends2021: Consumer habits and shopping preferences

     6 Jan 2021

    Delivering your customer experience at every customer touchpoint
    Delivering your customer experience at every customer touchpoint

     22 Dec 2020

    Get connected in 2021, or else...
    Get connected in 2021, or else...

     21 Dec 2020

    Dress pants optional: How retailers are dealing with changing consumer habits
    Dress pants optional: How retailers are dealing with changing consumer habits

    18 Dec 2020

    Lockdown has expanded the data universe for South African marketers
    Lockdown has expanded the data universe for South African marketers

     18 Dec 2020

    SA consumers plan to spend much less this festive season - SAS
    SA consumers plan to spend much less this festive season - SAS

    14 Dec 2020

    #BestofBiz 2020: Retail
    #BestofBiz 2020: Retail

    14 Dec 2020

    How NFC communicates with consumers
    How NFC communicates with consumers

     2 Dec 2020

    5 major CX trends that shaped 2020
    5 major CX trends that shaped 2020

     1 Dec 2020

    Credit: Karolina Grabowska via Pexels
    2020 presents a Black Friday unlike any other

    27 Nov 2020

    First Black Friday and festive season since Covid-19 - what can we expect?
    First Black Friday and festive season since Covid-19 - what can we expect?

     26 Nov 2020

    Has Covid-19 exposed a lack of customer experience in local businesses?
    Has Covid-19 exposed a lack of customer experience in local businesses?

    26 Nov 2020

    Why customer experience is critical during the online retail transition
    Why customer experience is critical during the online retail transition

     25 Nov 2020

    Green Monday: the next retail shopping event to plan for
    Green Monday: the next retail shopping event to plan for

    25 Nov 2020

    OneDayOnly launches ODOmeter to assess online consumer behaviour
    OneDayOnly launches ODOmeter to assess online consumer behaviour

    24 Nov 2020

    Credit: Roadnae Productions via Pexels
    Heightened customer service expectations this Black Friday

    24 Nov 2020

    2020 South African Loyalty Awards winners revealed
    2020 South African Loyalty Awards winners revealed

    19 Nov 2020

    Tanya Long, COO, Argility Technology Group
    Trust is retail's secret sauce

     17 Nov 2020

    Getty
    Don't mistake having an online store for true omnichannel retailing

    11 Nov 2020

    Using data effectively to enhance customer experience
    Using data effectively to enhance customer experience

     10 Nov 2020

    Credit: Pexels
    Pulling off a smooth and safe Black Friday mid-pandemic

    9 Nov 2020

    Local e-commerce community shares preferred service providers
    Local e-commerce community shares preferred service providers

    9 Nov 2020

    Beyond discounts: How tech can help keep customers happy all year round
    Beyond discounts: How tech can help keep customers happy all year round

     5 Nov 2020

    Bizcommunity and NSP Consultants congratulate BizListing winners!
    Bizcommunity and NSP Consultants congratulate BizListing winners!

     26 Oct 2020

    Mobicred looks at Q4 spending patterns as lockdown eases
    Mobicred looks at Q4 spending patterns as lockdown eases

    23 Oct 2020

    Show more

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