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    NielsenIQ integrates consumer panel and retail measurement data into its NIQ Discover platform
    NielsenIQ integrates consumer panel and retail measurement data into its NIQ Discover platform 
    AI can drive the future of customer service
    AI can drive the future of customer service 
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    OneDayOnly launches ODOmeter to assess online consumer behaviour

    24 Nov 2020

    Credit: Roadnae Productions via Pexels
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    24 Nov 2020

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    2020 South African Loyalty Awards winners revealed

    19 Nov 2020

    Tanya Long, COO, Argility Technology Group
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      17 Nov 2020

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    Don't mistake having an online store for true omnichannel retailing

    11 Nov 2020

    Using data effectively to enhance customer experience
    Using data effectively to enhance customer experience

      10 Nov 2020

    Credit: Pexels
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    9 Nov 2020

    Local e-commerce community shares preferred service providers
    Local e-commerce community shares preferred service providers

    9 Nov 2020

    Beyond discounts: How tech can help keep customers happy all year round
    Beyond discounts: How tech can help keep customers happy all year round

      5 Nov 2020

    Bizcommunity and NSP Consultants congratulate BizListing winners!
    Bizcommunity and NSP Consultants congratulate BizListing winners!

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    Mobicred looks at Q4 spending patterns as lockdown eases

    23 Oct 2020

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    How TFG is weaving digital into the fabric of its business

    22 Oct 2020

    Credit: cottonbro via Pexels
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      20 Oct 2020

    CX+ Retail 2020. The South African and global ranking
    CX+ Retail 2020. The South African and global ranking

    , Kantar  20 Oct 2020

    Smarketing: Putting your money where your nose is
    Smarketing: Putting your money where your nose is

    North-West University (NWU)  19 Oct 2020

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    Smart African retailers are rising from the ashes. Here's how

      13 Oct 2020

    Shoprite introduces rewards programme
    Shoprite introduces rewards programme

    12 Oct 2020

    Rising grocery costs are impacting shopper behaviour
    Rising grocery costs are impacting shopper behaviour

    Ask Afrika  7 Oct 2020

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    The rise of the digital planet tells a new story

      7 Oct 2020

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    What Covid-19 taught us about going back to basics with customer communication

      7 Oct 2020

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    How Covid-19 may have changed CX forever

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    Customer privacy is part of the experience and is critical to build trust

      1 Oct 2020

    Old habits die hard - or do they?
    Old habits die hard - or do they?

      29 Sep 2020

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      23 Sep 2020

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    How brands can leverage community to bolster customer experience

      23 Sep 2020

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    Creativity on the march across the retail landscape

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    #DoBizZA: How UBU International can give local businesses a leg up
    #DoBizZA: How UBU International can give local businesses a leg up

      21 Sep 2020

    Magda via Pexels
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      18 Sep 2020

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    #DoBizZA: How local brands can leverage their 'made in SA' status to entice shoppers

      17 Sep 2020

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    How conversational commerce is shaping the future of business

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    2020 South African Loyalty Awards winners revealed
    2020 South African Loyalty Awards winners revealed

    19 Nov 2020

    Tanya Long, COO, Argility Technology Group
    Trust is retail's secret sauce

     17 Nov 2020

    Getty
    Don't mistake having an online store for true omnichannel retailing

    11 Nov 2020

    Using data effectively to enhance customer experience
    Using data effectively to enhance customer experience

     10 Nov 2020

    Credit: Pexels
    Pulling off a smooth and safe Black Friday mid-pandemic

    9 Nov 2020

    Local e-commerce community shares preferred service providers
    Local e-commerce community shares preferred service providers

    9 Nov 2020

    Beyond discounts: How tech can help keep customers happy all year round
    Beyond discounts: How tech can help keep customers happy all year round

     5 Nov 2020

    Bizcommunity and NSP Consultants congratulate BizListing winners!
    Bizcommunity and NSP Consultants congratulate BizListing winners!

     26 Oct 2020

    Mobicred looks at Q4 spending patterns as lockdown eases
    Mobicred looks at Q4 spending patterns as lockdown eases

    23 Oct 2020

    How TFG is weaving digital into the fabric of its business
    How TFG is weaving digital into the fabric of its business

    22 Oct 2020

    Credit: cottonbro via Pexels
    Smart m-commerce opportunities for Black Friday and beyond

     20 Oct 2020

    CX+ Retail 2020. The South African and global ranking
    CX+ Retail 2020. The South African and global ranking

    ,  20 Oct 2020

    Smarketing: Putting your money where your nose is
    Smarketing: Putting your money where your nose is

     19 Oct 2020

    Smart African retailers are rising from the ashes. Here's how
    Smart African retailers are rising from the ashes. Here's how

     13 Oct 2020

    Shoprite introduces rewards programme
    Shoprite introduces rewards programme

    12 Oct 2020

    Rising grocery costs are impacting shopper behaviour
    Rising grocery costs are impacting shopper behaviour

     7 Oct 2020

    Image source: .
    The rise of the digital planet tells a new story

     7 Oct 2020

    Image source: .
    What Covid-19 taught us about going back to basics with customer communication

     7 Oct 2020

    How Covid-19 may have changed CX forever
    How Covid-19 may have changed CX forever

    5 Oct 2020

    Photo by from .
    Customer privacy is part of the experience and is critical to build trust

     1 Oct 2020

    Old habits die hard - or do they?
    Old habits die hard - or do they?

     29 Sep 2020

    Image by from
    Why excellent customer service is an internal journey

     23 Sep 2020

    Photo by on .
    How brands can leverage community to bolster customer experience

     23 Sep 2020

    Creativity on the march across the retail landscape
    Creativity on the march across the retail landscape

    21 Sep 2020

    #DoBizZA: How UBU International can give local businesses a leg up
    #DoBizZA: How UBU International can give local businesses a leg up

     21 Sep 2020

    Magda via Pexels
    Are relationships more important than brand quality and price?

     18 Sep 2020

    #DoBizZA: How local brands can leverage their 'made in SA' status to entice shoppers
    #DoBizZA: How local brands can leverage their 'made in SA' status to entice shoppers

     17 Sep 2020

    How conversational commerce is shaping the future of business
    How conversational commerce is shaping the future of business

     14 Sep 2020

    Consumer attitudes towards fuel loyalty programmes in SA
    Consumer attitudes towards fuel loyalty programmes in SA

     10 Sep 2020

    Fast-tracking the future of shopping malls
    Fast-tracking the future of shopping malls

     8 Sep 2020

    Gustavo via Pexels
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    Adapting to changing digital customer behaviour

     27 Aug 2020

    Retail sector shakeout brings challenges and opportunities
    Retail sector shakeout brings challenges and opportunities

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    Develop products and market them with women in mind

     25 Aug 2020

    Getty
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    20 Aug 2020

    Anna Shvets via Pexels
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    What retailers can learn from social media feedback during Covid-19
    What retailers can learn from social media feedback during Covid-19

     18 Aug 2020

    1 in 4 consumers tried a new brand during pandemic - global report
    1 in 4 consumers tried a new brand during pandemic - global report

    12 Aug 2020

    Kerry Ho
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     7 Aug 2020

    New partnership a boost to Absa's rewards programme
    New partnership a boost to Absa's rewards programme

    6 Aug 2020

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