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E-commerce
Big brick-and-mortar retail needs to up its online game to survive
David Jenkins 7 Jul 2020
CRM, CX, UX
Great experiences gives business a highly competitive intuitive advantage
Viresh Hargovan 29 Jun 2020
![Retail risk in Covid and post-Covid times - scoring an own goal [Part 2]](https://biz-file.com/c/2006/560134-80x80.jpg?2)
![Retail risk in Covid and post-Covid times - scoring an own goal [Part 1]](https://biz-file.com/c/2006/558546-80x80.jpg?3)
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RetailCustomer experience will help retailers overcome the financial hit from coronavirus
Frederic Dimanche 6 Jul 2020
Marketing & MediaGreat experiences gives business a highly competitive intuitive advantage
Viresh Hargovan 29 Jun 2020
RetailWhy agility is key to unlock value in the new (hybrid) world of online retail
Gareth Hawkey 10 Jun 2020
![Retail risk in Covid and post-Covid times - scoring an own goal [Part 2]](https://biz-file.com/c/2006/560134-300x156.jpg?2)
RetailRetail risk in Covid and post-Covid times - scoring an own goal [Part 2]
Ben Jansen van Rensburg 9 Jun 2020
![Retail risk in Covid and post-Covid times - scoring an own goal [Part 1]](https://biz-file.com/c/2006/558546-300x156.jpg?3)
RetailRetail risk in Covid and post-Covid times - scoring an own goal [Part 1]
Ben Jansen van Rensburg 1 Jun 2020
RetailDigital strategies key for retail to survive a shifting consumer landscape
Jan Bouwer 28 May 2020
Marketing & MediaBrands need to reposition as customers form new, more digital habits
Grant Lapping 28 May 2020
Marketing & MediaSA marketers fostering meaningful customer relationships beyond first purchase [report]
21 May 2020
Marketing & MediaAnticipating consumer behaviours after the 'Great Lockdown'
Nigel Hollis, Kantar 30 Apr 2020
