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#ExperienceAdvantage: Closing the experience gap in the feedback economy - KantarLeigh Andrews 30 Oct 2019
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#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"Leigh Andrews 15 Nov 2019
#SACSCCongress: David Donde on the philosophy behind Truth Coffee's successLauren Hartzenberg 4 Nov 2019
#FairnessFirst: Go beyond pink branding for true female customer satisfactionLeigh Andrews 4 Nov 2019
#ExperienceAdvantage: It takes a village to get CX right, from the inside - KantarLeigh Andrews 31 Oct 2019
#ExperienceAdvantage: Closing the experience gap in the feedback economy - KantarLeigh Andrews 30 Oct 2019
How businesses can create lasting impressions, retain customers for a long timeMark Wilson 25 Oct 2019
#SingularityUSouthAfrica2019: Creating an extraordinary impact in a world of accelerating change18 Oct 2019