Retail CRM
Submit newsAdvertiseSubscribe

Industries

All industriesAgricultureAutomotiveConstruction & EngineeringEducationEnergy & MiningEntrepreneurshipESG & SustainabilityFinanceHealthcareHR & ManagementICTLegalLifestyleLogistics & TransportManufacturingMarketing & MediaPropertyRetailTourism & Travel

Features

IAB Bookmarks AwardsYouth MonthIMC ConferenceLoeriesWomen's MonthCannes LionsBizTrendsOrchids and OnionsPendoring#StartupStoryMore Sections..

In the news

Heineken BeveragesNIQ and GfK – an NIQ CompanySwitch Energy DrinkEnquire about a company Biz Press Office
Agriculture
Automotive
Construction & Engineering
Education
Energy & Mining
Entrepreneurship
ESG & Sustainability
Finance
Healthcare
HR & Management
ICT
Legal
Lifestyle
Logistics & Transport
Manufacturing
Marketing & Media
Property
Retail
Tourism & Travel

News

Industries

Companies

Jobs

Events

People

Video

Audio

Galleries

My Biz

Submit content

My Account

Advertise

CRM News South Africa

Subscribe & Follow

Advertise your job vacancies
    Post your Job Ad here >>

    Trending

    2 days 7 days 30 days By Industry
    Search jobs

    Jobs

    More jobsSubmit a jobOpen account
    NielsenIQ integrates consumer panel and retail measurement data into its NIQ Discover platform
    NielsenIQ integrates consumer panel and retail measurement data into its NIQ Discover platform 
    AI can drive the future of customer service
    AI can drive the future of customer service 
    AI can drive the future of customer service
    AI can drive the future of customer service

    By Warren Hawkins 25 Jul 2024

    Source: © 123rf PwC South Africa’s Voice of the Consumer Survey 2024: South African findings report found six key imperatives to shrink the consumer trust deficit
    6 key imperatives for consumer companies to shrink their consumer trust deficit

    18 Jul 2024

    A walk through the warehouse of a thriving fashion e-tailer
    A walk through the warehouse of a thriving fashion e-tailer

      4 Oct 2019

    Image credit: Getty
    Equip retail staff to be brand ambassadors and boost your bottom line

      3 Oct 2019

    Know your business inside out with a Biz Office
    Know your business inside out with a Biz Office

    Bizcommunity.com  2 Oct 2019

    An omnichannel approach: 3 ways to drive festive season sales
    An omnichannel approach: 3 ways to drive festive season sales

      1 Oct 2019

    6 reasons tech and durable brands need a 360° view of their retail partners' business
    6 reasons tech and durable brands need a 360° view of their retail partners' business

    , NIQ and GfK – an NIQ Company  1 Oct 2019

    Festive season retail is all about timing
    Festive season retail is all about timing

      30 Sep 2019

    Top ratings for Biz Rate Card 2019
    Top ratings for Biz Rate Card 2019

    Bizcommunity.com  27 Sep 2019

    Far behind the CX trend
    Far behind the CX trend

      23 Sep 2019

    4 ways brands can incorporate chat messaging into their marketing strategy
    4 ways brands can incorporate chat messaging into their marketing strategy

      19 Sep 2019

    Image credit: Stocksnap via Pixabay
    'I'll have what she's having' - how and why we copy the choices of others

      18 Sep 2019

    #GartnerSYM: Offering the 'everything customer' the multi-experience
    #GartnerSYM: Offering the 'everything customer' the multi-experience

      17 Sep 2019

    Image credit: 95C from Pixabay.
    Reaching the base-of-the-pyramid consumer

      10 Sep 2019

    The 2019/20 Ask Afrika Icon Brands winners were announced at The Venue in Melrose Arch on 29 August 2019. Image supplied.
    Topline trends from the 2019 Ask Afrika Icon Brands survey

      9 Sep 2019

    Foschini reveals new All Woman concept store
    Foschini reveals new All Woman concept store

    6 Sep 2019

    Southern African shopping centres require a holistic, fluid strategy
    Southern African shopping centres require a holistic, fluid strategy

    6 Sep 2019

    #EuroShop: Out with boring, in with experience
    #EuroShop: Out with boring, in with experience

      5 Sep 2019

    Image credit: Mervyn Chan on Unsplash.
    #FutureFitYourself: Could sentiment analysis be the magic wand for understanding the contemporary consumer?

      5 Sep 2019

    Customer loyalty - It's a dog's life
    Customer loyalty - It's a dog's life

      4 Sep 2019

    How to keep sales booming throughout the year
    How to keep sales booming throughout the year

    4 Sep 2019

    How female consumers are shaping SA's e-commerce boom
    How female consumers are shaping SA's e-commerce boom

    3 Sep 2019

    Image credit: Thought Catalog on Unsplash.
    Do you know what your customers want their customers to experience?

      3 Sep 2019

    Image credit: rawpixel from Pixabay.
    Surely retention and acquisition are both part of the customer journey

      2 Sep 2019

    The double-edged demand of the South African consumer
    The double-edged demand of the South African consumer

    26 Aug 2019

    Inside the new-look Edgars concept store in Joburg
    Inside the new-look Edgars concept store in Joburg

    26 Aug 2019

    Image credit: Alex Knight on Unsplash.
    Enhancing customer experience with automation

      26 Aug 2019

    Gender equality makes good business sense
    Gender equality makes good business sense

    20 Aug 2019

    Direct-to-consumer marketing enigma is not insurmountable
    Direct-to-consumer marketing enigma is not insurmountable

      20 Aug 2019

    Prevent poor customer service from killing your brand
    Prevent poor customer service from killing your brand

      19 Aug 2019

    Customer engagement in an omnichannel world
    Customer engagement in an omnichannel world

      13 Aug 2019

    #CEM19: Experiment and break the norm in CX, fail forward fast
    #CEM19: Experiment and break the norm in CX, fail forward fast

      8 Aug 2019

    Show more

    More news

    Image credit: Getty
    Equip retail staff to be brand ambassadors and boost your bottom line

     3 Oct 2019

    Know your business inside out with a Biz Office
    Know your business inside out with a Biz Office

     2 Oct 2019

    An omnichannel approach: 3 ways to drive festive season sales
    An omnichannel approach: 3 ways to drive festive season sales

     1 Oct 2019

    6 reasons tech and durable brands need a 360° view of their retail partners' business
    6 reasons tech and durable brands need a 360° view of their retail partners' business

    ,  1 Oct 2019

    Festive season retail is all about timing
    Festive season retail is all about timing

     30 Sep 2019

    Top ratings for Biz Rate Card 2019
    Top ratings for Biz Rate Card 2019

     27 Sep 2019

    Far behind the CX trend
    Far behind the CX trend

     23 Sep 2019

    4 ways brands can incorporate chat messaging into their marketing strategy
    4 ways brands can incorporate chat messaging into their marketing strategy

     19 Sep 2019

    Image credit: Stocksnap via Pixabay
    'I'll have what she's having' - how and why we copy the choices of others

     18 Sep 2019

    #GartnerSYM: Offering the 'everything customer' the multi-experience
    #GartnerSYM: Offering the 'everything customer' the multi-experience

     17 Sep 2019

    Image credit: 95C from Pixabay.
    Reaching the base-of-the-pyramid consumer

     10 Sep 2019

    The 2019/20 Ask Afrika Icon Brands winners were announced at The Venue in Melrose Arch on 29 August 2019. Image supplied.
    Topline trends from the 2019 Ask Afrika Icon Brands survey

     9 Sep 2019

    Foschini reveals new All Woman concept store
    Foschini reveals new All Woman concept store

    6 Sep 2019

    Southern African shopping centres require a holistic, fluid strategy
    Southern African shopping centres require a holistic, fluid strategy

    6 Sep 2019

    #EuroShop: Out with boring, in with experience
    #EuroShop: Out with boring, in with experience

     5 Sep 2019

    Image credit: Mervyn Chan on Unsplash.
    #FutureFitYourself: Could sentiment analysis be the magic wand for understanding the contemporary consumer?

     5 Sep 2019

    Customer loyalty - It's a dog's life
    Customer loyalty - It's a dog's life

     4 Sep 2019

    How to keep sales booming throughout the year
    How to keep sales booming throughout the year

    4 Sep 2019

    How female consumers are shaping SA's e-commerce boom
    How female consumers are shaping SA's e-commerce boom

    3 Sep 2019

    Image credit: Thought Catalog on Unsplash.
    Do you know what your customers want their customers to experience?

     3 Sep 2019

    Image credit: rawpixel from Pixabay.
    Surely retention and acquisition are both part of the customer journey

     2 Sep 2019

    The double-edged demand of the South African consumer
    The double-edged demand of the South African consumer

    26 Aug 2019

    Inside the new-look Edgars concept store in Joburg
    Inside the new-look Edgars concept store in Joburg

    26 Aug 2019

    Image credit: Alex Knight on Unsplash.
    Enhancing customer experience with automation

     26 Aug 2019

    Gender equality makes good business sense
    Gender equality makes good business sense

    20 Aug 2019

    Direct-to-consumer marketing enigma is not insurmountable
    Direct-to-consumer marketing enigma is not insurmountable

     20 Aug 2019

    Prevent poor customer service from killing your brand
    Prevent poor customer service from killing your brand

     19 Aug 2019

    Customer engagement in an omnichannel world
    Customer engagement in an omnichannel world

     13 Aug 2019

    #CEM19: Experiment and break the norm in CX, fail forward fast
    #CEM19: Experiment and break the norm in CX, fail forward fast

     8 Aug 2019

    Are we moving into an age of gender-fluid purchasing?
    Are we moving into an age of gender-fluid purchasing?

     7 Aug 2019

    Torr presenting at the CEM Africa Summit 2019.
    #CEM19: Learn how to build trust, nurture great CX from a surfing 'guardian angel'

     6 Aug 2019

    Image credit: Tumisu from Pixabay.
    Here's what SMEs need to know about using their customer communication channels effectively

     2 Aug 2019

    Major shifts on the horizon in Nigeria's consumer landscape
    Major shifts on the horizon in Nigeria's consumer landscape

    1 Aug 2019

    Rashid Toefy, deputy director - general: economic operations in the Western Cape government presenting his keynote at the CEM Africa Summit 2019.
    #CEM19: How government is reducing red tape in the experience economy

     31 Jul 2019

    FreshStop rolls out cashback rewards programme
    FreshStop rolls out cashback rewards programme

    31 Jul 2019

    Credit: Pepkor
    Pep, Truworths and Ackermans lead clothing retail customer satisfaction rankings

    29 Jul 2019

    5 ways to drive growth through customer retention
    5 ways to drive growth through customer retention

     25 Jul 2019

    85% of global consumers want omnichannel experiences - finds CMO Council study
    85% of global consumers want omnichannel experiences - finds CMO Council study

    25 Jul 2019

    3 steps towards 'glass boxing' your company with a Biz Press Office
    3 steps towards 'glass boxing' your company with a Biz Press Office

     23 Jul 2019

    What CX can learn from the taxi industry
    What CX can learn from the taxi industry

     22 Jul 2019

    Show more

    Let's do Biz