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Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP system

Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP systemAnton Oosthuizen, QuickEasy Software

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audienceCezanne Joynt

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audience

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Hyper-personalisation is the future of customer care

Hyper-personalisation is the future of customer care

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#AfricaMonth: The rise of Afrocentrism and its impact on the luxury business

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Greg Chen, CEO of Mobiz

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Debunking 5 myths around CX

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#FutureFit Yourself: Is your customer journey a map to failure?

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5 ways to ensure a more profitable future in retail

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Andrew Jennings on surviving the era of digital retail

Andrew Jennings on surviving the era of digital retail

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5 technologies transforming the online ticketing business

5 technologies transforming the online ticketing business

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The most valuable global retail brands for 2019

The most valuable global retail brands for 2019

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Successful retail chatbot interactions to grow eightfold by 2023

Successful retail chatbot interactions to grow eightfold by 2023

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Retailers must leverage online and offline tactics to succeed

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Image credit: Getty

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Phygital: 6 ways to adapt, or die

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Are brands living up to client expectations?

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Up, close and very personalised

Up, close and very personalised

Refilwe Maluleke 23 Apr 2019

Customer satisfaction is not enough. Delight your customers!

Customer satisfaction is not enough. Delight your customers!

Mornay Roberts-Lombard 23 Apr 2019

Six steps to successful customer relationship management

Six steps to successful customer relationship management

Eben Esterhuizen 16 Apr 2019

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Macy's new creative in-store retail concept, Story

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Shifting the cloud on consumer behaviour

Shifting the cloud on consumer behaviour

Isana Cordier 9 Apr 2019

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The need for speed in modern retail

Refilwe Maluleke 8 Apr 2019

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Will CX make or break your business?

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How AR and VR will transform the retail experience

Fundisiwe Maseko 4 Apr 2019

PwC releases consumer insights survey for 2019

PwC releases consumer insights survey for 2019

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Data-led creativity: A marriage that won't separate brands and customers

Data-led creativity: A marriage that won't separate brands and customers

Charl van Rooyen 2 Apr 2019

#PowerofMom2019: Women transition from 'selfish' to 'conscious' spenders

#PowerofMom2019: Women transition from 'selfish' to 'conscious' spenders

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"We are what we see" - Marian Salzman

Juanita Pienaar 1 Apr 2019

Coricraft embraces digital in store

Coricraft embraces digital in store

Lauren Hartzenberg 1 Apr 2019

Consumer demand at the forefront of African business priorities

Consumer demand at the forefront of African business priorities

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African retailers have the opportunity to re-imagine a data-driven sector

African retailers have the opportunity to re-imagine a data-driven sector

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Are your Employee Experience efforts misguided?

Are your Employee Experience efforts misguided?

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Greg Chen, CEO of Mobiz

#AfricaMonth: Mobiz, the startup changing how SA corporates talk to customers

Evan-Lee Courie 24 May 2019

Debunking 5 myths around CX

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Nathalie Schooling 22 May 2019

#FutureFit Yourself: Is your customer journey a map to failure?

#FutureFit Yourself: Is your customer journey a map to failure?

Carmen Murray 21 May 2019

5 ways to ensure a more profitable future in retail

5 ways to ensure a more profitable future in retail

Pieter Engelbrecht 21 May 2019

Andrew Jennings on surviving the era of digital retail

Andrew Jennings on surviving the era of digital retail

17 May 2019

5 technologies transforming the online ticketing business

5 technologies transforming the online ticketing business

James Tagg 16 May 2019

The most valuable global retail brands for 2019

The most valuable global retail brands for 2019

14 May 2019

Successful retail chatbot interactions to grow eightfold by 2023

Successful retail chatbot interactions to grow eightfold by 2023

9 May 2019

Experience trumps channel

Experience trumps channel

Refilwe Maluleke 6 May 2019

Retailers must leverage online and offline tactics to succeed

Retailers must leverage online and offline tactics to succeed

Michael Zahariev 6 May 2019

Image credit: Getty

4 trends impacting point of purchase strategy

Leo Van De Polder 6 May 2019

Phygital: 6 ways to adapt, or die

Phygital: 6 ways to adapt, or die

Eben Esterhuizen 30 Apr 2019

Are brands living up to client expectations?

Are brands living up to client expectations?

Jedd Cokayne 23 Apr 2019

Up, close and very personalised

Up, close and very personalised

Refilwe Maluleke 23 Apr 2019

Customer satisfaction is not enough. Delight your customers!

Customer satisfaction is not enough. Delight your customers!

Mornay Roberts-Lombard 23 Apr 2019

Six steps to successful customer relationship management

Six steps to successful customer relationship management

Eben Esterhuizen 16 Apr 2019

Macy's new creative in-store retail concept, Story

Macy's new creative in-store retail concept, Story

12 Apr 2019

Shifting the cloud on consumer behaviour

Shifting the cloud on consumer behaviour

Isana Cordier 9 Apr 2019

The need for speed in modern retail

The need for speed in modern retail

Refilwe Maluleke 8 Apr 2019

Will CX make or break your business?

Will CX make or break your business?

5 Apr 2019

How AR and VR will transform the retail experience

How AR and VR will transform the retail experience

Fundisiwe Maseko 4 Apr 2019

PwC releases consumer insights survey for 2019

PwC releases consumer insights survey for 2019

3 Apr 2019

Data-led creativity: A marriage that won't separate brands and customers

Data-led creativity: A marriage that won't separate brands and customers

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#PowerofMom2019: Women transition from 'selfish' to 'conscious' spenders

#PowerofMom2019: Women transition from 'selfish' to 'conscious' spenders

1 Apr 2019

"We are what we see" - Marian Salzman

"We are what we see" - Marian Salzman

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Coricraft embraces digital in store

Coricraft embraces digital in store

Lauren Hartzenberg 1 Apr 2019

Consumer demand at the forefront of African business priorities

Consumer demand at the forefront of African business priorities

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African retailers have the opportunity to re-imagine a data-driven sector

African retailers have the opportunity to re-imagine a data-driven sector

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Are your Employee Experience efforts misguided?

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Mind(set)

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Building customer relationships in an age of disloyalty

Wynand Smit 25 Mar 2019

#ECO19: How to build and sustain the trust of the online consumer

#ECO19: How to build and sustain the trust of the online consumer

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#ECO19: Is your mobile commerce strategy excluding the mass market?

#ECO19: Is your mobile commerce strategy excluding the mass market?

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#SeamlessSA: 6 steps to starting an e-commerce store in South Africa

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Mike Joubert of the Billybo Group, in action on the eCommerce Africa 2019 stage.

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#SeamlessSA: Stay woke and grow your business

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#SeamlessSA: A holistic approach to delivering great retail customer experience

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Chantel Botha of BrandLove in action at eCommerce Africa 2019.

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#SeamlessSA: Ink Eze's 5 actionable tips to grow an online community

Maroefah Smith 19 Mar 2019

2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer

2019 Research Conference to unpack retail trends, tech and the 'Afripolitan' consumer

19 Mar 2019

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