CRM news

Subscribe & Follow

Advertise your job vacancies

Trending

2 days 7 days 30 days By Industry

South Africa to welcome new private university by 2026

Blue Label Media partners with African Bank to roll out new corporate identity across 155 buses

Copper could cure Murray & Roberts cold after De Beers diamond cough

Lindsey Schutters

Data breach alert: Over 100,000 fake accounts linked to SA grant-fraud claim

News24 journalists take top honours in 2024 Vodacom Journalist of the Year Awards

Leadership shakeup at Moderna ahead of major vaccine rollouts

Katja Hamilton

Jobs

Customer Sales Representative Paarl
Customer Service Team Manager - UK Market Work From Home
Customer Service Consultant Vereeniging

More jobs Submit a job Open account

Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP system

Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP systemAnton Oosthuizen, QuickEasy Software

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audienceCezanne Joynt

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audience

By Cezanne Joynt 6 Nov 2024

Hyper-personalisation is the future of customer care

Hyper-personalisation is the future of customer care

29 Oct 2024

More news

#BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

#BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

Mark Schech 22 Jan 2019

#BizTrends2019: 5 trends shaping the fresh produce sector

#BizTrends2019: 5 trends shaping the fresh produce sector

Lindie Stroebel 21 Jan 2019

#BizTrends2019: The future of the South African in-store retail experience

#BizTrends2019: The future of the South African in-store retail experience

Cecil Ungerer 18 Jan 2019

#BizTrends2019: Shopping the future, right now

#BizTrends2019: Shopping the future, right now

Robyn Cooke 17 Jan 2019

Leo van de Polder on expanding the Shop network in South Africa

Leo van de Polder on expanding the Shop network in South Africa

Lauren Hartzenberg 16 Jan 2019

#BizTrends2019: Selling to the other 98% - the move to physical retail

#BizTrends2019: Selling to the other 98% - the move to physical retail

Andrew Smith 16 Jan 2019

Digital investment, transformation vital for a profitable future in retail

Digital investment, transformation vital for a profitable future in retail

16 Jan 2019

Elevated sensorial experiences drive shoppers back to stores

Elevated sensorial experiences drive shoppers back to stores

15 Jan 2019

Dali Tembo, managing director of Instant Grass International.

#BizTrends2019: The year we rethink segmentation

Dali Tembo 15 Jan 2019

#BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

#BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

Ailsa Wingfield 14 Jan 2019

#BizTrends2019: Technology and other packaging disruptors in 2019

#BizTrends2019: Technology and other packaging disruptors in 2019

Gail Macleod 14 Jan 2019

Reclaiming retail relevance with IoT

Reclaiming retail relevance with IoT

Nathan Clevenger 14 Jan 2019

#BizTrends2019: 4 niche e-commerce stores driving innovation in online shopping

#BizTrends2019: 4 niche e-commerce stores driving innovation in online shopping

Graham van der Merwe 10 Jan 2019

#BizTrends2019: 5 trends stirring the liquor business

#BizTrends2019: 5 trends stirring the liquor business

Rowan Leibbrandt 9 Jan 2019

#BizTrends2019: 4 key trends that will continue to shape convenience retail in 2019

#BizTrends2019: 4 key trends that will continue to shape convenience retail in 2019

Joe Boyle 8 Jan 2019

#BizTrends2019: From mobile e-commerce to AI - the top 5 trends driving SA consumers in 2019

#BizTrends2019: From mobile e-commerce to AI - the top 5 trends driving SA consumers in 2019

Gareth Pearson 7 Jan 2019

#BizTrends2019: From data to dashboard - how retailers will manage customer engagement in 2019

#BizTrends2019: From data to dashboard - how retailers will manage customer engagement in 2019

Daniel Logan 7 Jan 2019

#BizTrends2019: Will South African e-commerce take the step up in 2019?

#BizTrends2019: Will South African e-commerce take the step up in 2019?

Kevin Tucker 7 Jan 2019

Yes, retailers exploit Christmas, but their decorations still evoke religious spirit

Yes, retailers exploit Christmas, but their decorations still evoke religious spirit

Joshua Newton 3 Jan 2019

Editor Kate Wilson with the December 2018 issue of Woolworths Taste.

The Taste of custom publishing success with Kate Wilson

Leigh Andrews 18 Dec 2018

#BestofBiz 2018: Retail

#BestofBiz 2018: Retail

18 Dec 2018

Pfluegl explaining Tony Robbins' view on how human needs have changed.

#FairnessFirst: How to roll out effective digital transformation

Leigh Andrews 17 Dec 2018

Why is this line so long?

Why is this line so long?

Joost Vles 14 Dec 2018

Better connected staff could improve in-store customer experience

Better connected staff could improve in-store customer experience

11 Dec 2018

Mastercard, Next Retail Concepts present an immersive way to shop online

Mastercard, Next Retail Concepts present an immersive way to shop online

7 Dec 2018

5 retail trend predictions for 2019

5 retail trend predictions for 2019

7 Dec 2018

#ATFexpo2018: How to localise global trends for the SA consumer - Part 2

#ATFexpo2018: How to localise global trends for the SA consumer - Part 2

Maroefah Smith 5 Dec 2018

#ATFexpo2018: How to localise global trends for the SA consumer - Part 1

#ATFexpo2018: How to localise global trends for the SA consumer - Part 1

Maroefah Smith 4 Dec 2018

Customer experience is key to survive the e-commerce onslaught

Customer experience is key to survive the e-commerce onslaught

4 Dec 2018

5 tips to equip your front-line staff for superior service

5 tips to equip your front-line staff for superior service

3 Dec 2018

More news

#BizTrends2019: 5 trends shaping the fresh produce sector

#BizTrends2019: 5 trends shaping the fresh produce sector

Lindie Stroebel 21 Jan 2019

#BizTrends2019: The future of the South African in-store retail experience

#BizTrends2019: The future of the South African in-store retail experience

Cecil Ungerer 18 Jan 2019

#BizTrends2019: Shopping the future, right now

#BizTrends2019: Shopping the future, right now

Robyn Cooke 17 Jan 2019

Leo van de Polder on expanding the Shop network in South Africa

Leo van de Polder on expanding the Shop network in South Africa

Lauren Hartzenberg 16 Jan 2019

#BizTrends2019: Selling to the other 98% - the move to physical retail

#BizTrends2019: Selling to the other 98% - the move to physical retail

Andrew Smith 16 Jan 2019

Digital investment, transformation vital for a profitable future in retail

Digital investment, transformation vital for a profitable future in retail

16 Jan 2019

Elevated sensorial experiences drive shoppers back to stores

Elevated sensorial experiences drive shoppers back to stores

15 Jan 2019

Dali Tembo, managing director of Instant Grass International.

#BizTrends2019: The year we rethink segmentation

Dali Tembo 15 Jan 2019

#BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

#BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

Ailsa Wingfield 14 Jan 2019

#BizTrends2019: Technology and other packaging disruptors in 2019

#BizTrends2019: Technology and other packaging disruptors in 2019

Gail Macleod 14 Jan 2019

Reclaiming retail relevance with IoT

Reclaiming retail relevance with IoT

Nathan Clevenger 14 Jan 2019

#BizTrends2019: 4 niche e-commerce stores driving innovation in online shopping

#BizTrends2019: 4 niche e-commerce stores driving innovation in online shopping

Graham van der Merwe 10 Jan 2019

#BizTrends2019: 5 trends stirring the liquor business

#BizTrends2019: 5 trends stirring the liquor business

Rowan Leibbrandt 9 Jan 2019

#BizTrends2019: 4 key trends that will continue to shape convenience retail in 2019

#BizTrends2019: 4 key trends that will continue to shape convenience retail in 2019

Joe Boyle 8 Jan 2019

#BizTrends2019: From mobile e-commerce to AI - the top 5 trends driving SA consumers in 2019

#BizTrends2019: From mobile e-commerce to AI - the top 5 trends driving SA consumers in 2019

Gareth Pearson 7 Jan 2019

#BizTrends2019: From data to dashboard - how retailers will manage customer engagement in 2019

#BizTrends2019: From data to dashboard - how retailers will manage customer engagement in 2019

Daniel Logan 7 Jan 2019

#BizTrends2019: Will South African e-commerce take the step up in 2019?

#BizTrends2019: Will South African e-commerce take the step up in 2019?

Kevin Tucker 7 Jan 2019

Yes, retailers exploit Christmas, but their decorations still evoke religious spirit

Yes, retailers exploit Christmas, but their decorations still evoke religious spirit

Joshua Newton 3 Jan 2019

Editor Kate Wilson with the December 2018 issue of Woolworths Taste.

The Taste of custom publishing success with Kate Wilson

Leigh Andrews 18 Dec 2018

#BestofBiz 2018: Retail

#BestofBiz 2018: Retail

18 Dec 2018

Pfluegl explaining Tony Robbins' view on how human needs have changed.

#FairnessFirst: How to roll out effective digital transformation

Leigh Andrews 17 Dec 2018

Why is this line so long?

Why is this line so long?

Joost Vles 14 Dec 2018

Better connected staff could improve in-store customer experience

Better connected staff could improve in-store customer experience

11 Dec 2018

Mastercard, Next Retail Concepts present an immersive way to shop online

Mastercard, Next Retail Concepts present an immersive way to shop online

7 Dec 2018

5 retail trend predictions for 2019

5 retail trend predictions for 2019

7 Dec 2018

#ATFexpo2018: How to localise global trends for the SA consumer - Part 2

#ATFexpo2018: How to localise global trends for the SA consumer - Part 2

Maroefah Smith 5 Dec 2018

#ATFexpo2018: How to localise global trends for the SA consumer - Part 1

#ATFexpo2018: How to localise global trends for the SA consumer - Part 1

Maroefah Smith 4 Dec 2018

Customer experience is key to survive the e-commerce onslaught

Customer experience is key to survive the e-commerce onslaught

4 Dec 2018

5 tips to equip your front-line staff for superior service

5 tips to equip your front-line staff for superior service

3 Dec 2018

Role of sustainable packaging in brand preservation

29 Nov 2018

Understanding Black Friday and SA consumer behaviour - Part 2

Understanding Black Friday and SA consumer behaviour - Part 2

Lullu Krugel, Christie Viljoen and Maura Feddersen 23 Nov 2018

Vida e Caffè scoops top spot at Discovery Insure Partner Awards

Vida e Caffè scoops top spot at Discovery Insure Partner Awards

21 Nov 2018

#AfricaCom2018: How to leapfrog when improving customer experience

#AfricaCom2018: How to leapfrog when improving customer experience

Leigh Andrews 14 Nov 2018

Safeguard your customer relationships this Black Friday

Safeguard your customer relationships this Black Friday

Wynand Smit 13 Nov 2018

#ShopperInsights2019: Moving to frictionless commerce

#ShopperInsights2019: Moving to frictionless commerce

Danette Breitenbach 12 Nov 2018

Social media mining: Critical to CX management in the digital age

Social media mining: Critical to CX management in the digital age

Julian Thomas 8 Nov 2018

Why mobile is the gatekeeper of brand loyalty today

Gareth Hawkey 7 Nov 2018

#GoogleRetail: No room for silos in omnichannel retail

#GoogleRetail: No room for silos in omnichannel retail

Lauren Hartzenberg 6 Nov 2018

Viviers, Van Zyl, Salama and Tshukutswane at the BrandZ Cape Town panel discussion.

SA's first-ever BrandZ winners on the customer experience conversation

Leigh Andrews 6 Nov 2018

9 tips to boost Black Friday and Cyber Monday sales

9 tips to boost Black Friday and Cyber Monday sales

6 Nov 2018

Let's do Biz