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Boxer formally announces its intention to list on JSE

#OrchidsandOnions: Spar reminds us why we're special with Christmas ad

Brendan Seery

Inflationary pressures see alcohol and fast food purchases decline

Danette Breitenbach

Mattel scrambles after Wicked doll packaging links to explicit site

SAB triumphs with 9 Effie Awards, cementing its position as SA's Most Effective Marketer

Best of local talent named at the National Film & TV Awards South Africa 2024

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Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP system

Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP systemAnton Oosthuizen, QuickEasy Software

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audience

By Cezanne Joynt 6 Nov 2024

Hyper-personalisation is the future of customer care

Hyper-personalisation is the future of customer care

29 Oct 2024

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Harnessing the evolutionary power of smart packaging in Africa

Harnessing the evolutionary power of smart packaging in Africa

15 Jun 2018

Entries now open for Pricecheck Tech and E-commerce Awards

Entries now open for Pricecheck Tech and E-commerce Awards

15 Jun 2018

Investing in your customers yields returns

Investing in your customers yields returns

14 Jun 2018

Online shopping meshes with bricks and mortar

Online shopping meshes with bricks and mortar

Eben Esterhuizen 13 Jun 2018

This is what customer management tools should do for your business

This is what customer management tools should do for your business

Edward Carbutt 13 Jun 2018

The shopping centre is dead. Long live the shopping centre.

The shopping centre is dead. Long live the shopping centre.

Danette Breitenbach 12 Jun 2018

Fasa Awards honour SA's leaders in franchising

Fasa Awards honour SA's leaders in franchising

11 Jun 2018

Creating better customer experience in Africa

Creating better customer experience in Africa

Matthew Kibby 11 Jun 2018

Fed up with always being in the slow queue? That's why queues are being 'designed out'

Fed up with always being in the slow queue? That's why queues are being 'designed out'

Gary Mortimer and Louise Grimmer 8 Jun 2018

The allure of community markets as social shopping hubs

The allure of community markets as social shopping hubs

8 Jun 2018

Taking telecoms to the next level: Who needs a long-term contract?

Taking telecoms to the next level: Who needs a long-term contract?

Ilse van den Berg 4 Jun 2018

Broll research details how tech is transforming the way we shop

Broll research details how tech is transforming the way we shop

31 May 2018

GDPR: ground zero for a more trusted, secure internet

GDPR: ground zero for a more trusted, secure internet

Bill Buchanan 28 May 2018

Nielsen Consumer 360 event unpacks major shifts in SA's consumer landscape

Nielsen Consumer 360 event unpacks major shifts in SA's consumer landscape

21 May 2018

Global e-commerce communities are disrupting the retail marketplace

Global e-commerce communities are disrupting the retail marketplace

21 May 2018

Designing a great customer journey can help even the smallest digital offering

Designing a great customer journey can help even the smallest digital offering

Brendon Williamson 18 May 2018

How technology is driving the millennial retail market

How technology is driving the millennial retail market

Mark Thomson 16 May 2018

Overcoming customer aversion to innovative retail technologies

Overcoming customer aversion to innovative retail technologies

E van Tonder and DJ Petzer 15 May 2018

Data-driven processes to drive e-commerce campaign success

Data-driven processes to drive e-commerce campaign success

Wynand Smit 11 May 2018

New data protection guidelines for Africa launched

New data protection guidelines for Africa launched

10 May 2018

How African businesses can comply with new EU data laws

How African businesses can comply with new EU data laws

Pieter Bensch 9 May 2018

New technologies are invading fashion boutiques. Credit: Pinsetti/Pixabay

Digital by design: how technology is breathing new life into the fashion business

Céline Abecassis-Moedas and Valérie Moatti 25 Apr 2018

Making technology in retail work

Making technology in retail work

Edwill Nel 25 Apr 2018

Embracing a more connected South African retail environment

Embracing a more connected South African retail environment

Leon Coetzer 19 Apr 2018

Empathy - a two-way street in customer service

Empathy - a two-way street in customer service

Wynand Smit 18 Apr 2018

The role of mobile in building brand loyalty

Nicholas Bednall 16 Apr 2018

Location and voice technology are the future of retail

Location and voice technology are the future of retail

Gary Mortimer and Louise Grimmer 11 Apr 2018

Social shopping with #SpreeGallery

Social shopping with #SpreeGallery

9 Apr 2018

How China is rebooting retail

How China is rebooting retail

Michael Wade and Jialu Shan 6 Apr 2018

Mobile and social are dominant forces in SA retail

Mobile and social are dominant forces in SA retail

Kerry Hope 6 Apr 2018

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Investing in your customers yields returns

Investing in your customers yields returns

14 Jun 2018

Online shopping meshes with bricks and mortar

Online shopping meshes with bricks and mortar

Eben Esterhuizen 13 Jun 2018

This is what customer management tools should do for your business

This is what customer management tools should do for your business

Edward Carbutt 13 Jun 2018

The shopping centre is dead. Long live the shopping centre.

The shopping centre is dead. Long live the shopping centre.

Danette Breitenbach 12 Jun 2018

Fasa Awards honour SA's leaders in franchising

Fasa Awards honour SA's leaders in franchising

11 Jun 2018

Creating better customer experience in Africa

Creating better customer experience in Africa

Matthew Kibby 11 Jun 2018

Fed up with always being in the slow queue? That's why queues are being 'designed out'

Fed up with always being in the slow queue? That's why queues are being 'designed out'

Gary Mortimer and Louise Grimmer 8 Jun 2018

The allure of community markets as social shopping hubs

The allure of community markets as social shopping hubs

8 Jun 2018

Taking telecoms to the next level: Who needs a long-term contract?

Taking telecoms to the next level: Who needs a long-term contract?

Ilse van den Berg 4 Jun 2018

Broll research details how tech is transforming the way we shop

Broll research details how tech is transforming the way we shop

31 May 2018

GDPR: ground zero for a more trusted, secure internet

GDPR: ground zero for a more trusted, secure internet

Bill Buchanan 28 May 2018

Nielsen Consumer 360 event unpacks major shifts in SA's consumer landscape

Nielsen Consumer 360 event unpacks major shifts in SA's consumer landscape

21 May 2018

Global e-commerce communities are disrupting the retail marketplace

Global e-commerce communities are disrupting the retail marketplace

21 May 2018

Designing a great customer journey can help even the smallest digital offering

Designing a great customer journey can help even the smallest digital offering

Brendon Williamson 18 May 2018

How technology is driving the millennial retail market

How technology is driving the millennial retail market

Mark Thomson 16 May 2018

Overcoming customer aversion to innovative retail technologies

Overcoming customer aversion to innovative retail technologies

E van Tonder and DJ Petzer 15 May 2018

Data-driven processes to drive e-commerce campaign success

Data-driven processes to drive e-commerce campaign success

Wynand Smit 11 May 2018

New data protection guidelines for Africa launched

New data protection guidelines for Africa launched

10 May 2018

How African businesses can comply with new EU data laws

How African businesses can comply with new EU data laws

Pieter Bensch 9 May 2018

New technologies are invading fashion boutiques. Credit: Pinsetti/Pixabay

Digital by design: how technology is breathing new life into the fashion business

Céline Abecassis-Moedas and Valérie Moatti 25 Apr 2018

Making technology in retail work

Making technology in retail work

Edwill Nel 25 Apr 2018

Embracing a more connected South African retail environment

Embracing a more connected South African retail environment

Leon Coetzer 19 Apr 2018

Empathy - a two-way street in customer service

Empathy - a two-way street in customer service

Wynand Smit 18 Apr 2018

The role of mobile in building brand loyalty

Nicholas Bednall 16 Apr 2018

Location and voice technology are the future of retail

Location and voice technology are the future of retail

Gary Mortimer and Louise Grimmer 11 Apr 2018

Social shopping with #SpreeGallery

Social shopping with #SpreeGallery

9 Apr 2018

How China is rebooting retail

How China is rebooting retail

Michael Wade and Jialu Shan 6 Apr 2018

Mobile and social are dominant forces in SA retail

Mobile and social are dominant forces in SA retail

Kerry Hope 6 Apr 2018

Zando launches zero-rated shopping for Vodacom subscribers

Zando launches zero-rated shopping for Vodacom subscribers

29 Mar 2018

Nicholas Haralambous

#ECMA18: It's not an apocalypse, it's a retail revolution

Lauren Hartzenberg 26 Mar 2018

'Down down' and 'cheap cheap' are gone gone: why supermarkets are moving away from price

'Down down' and 'cheap cheap' are gone gone: why supermarkets are moving away from price

Gary Mortimer and Louise Grimmer 26 Mar 2018

Online retail potential will soon be realised in SA - Spree

Online retail potential will soon be realised in SA - Spree

26 Mar 2018

#ECMA2018: Adopt a humanistic approach to AI

#ECMA2018: Adopt a humanistic approach to AI

Maroefah Smith 16 Mar 2018

#ECMA18: Cracking e-commerce conversion

#ECMA18: Cracking e-commerce conversion

Lauren Hartzenberg 16 Mar 2018

#ECMA18: Unlocking the potential of data in enhancing CX

#ECMA18: Unlocking the potential of data in enhancing CX

Maroefah Smith 15 Mar 2018

Traditional retail alive and well

Traditional retail alive and well

Simon Van der Merwe 14 Mar 2018

Payment trends in Africa - driven by tech with an African twist

Payment trends in Africa - driven by tech with an African twist

David Noel Lardin 13 Mar 2018

#SeamlessAfrica: Store 4.0 is an attitude, not a technology

#SeamlessAfrica: Store 4.0 is an attitude, not a technology

Lauren Hartzenberg 12 Mar 2018

#SeamlessAfrica: An Afrocentric approach to store design

#SeamlessAfrica: An Afrocentric approach to store design

Lauren Hartzenberg 9 Mar 2018

#SeamlessAfrica: Five lessons in customer service from Action Gear

#SeamlessAfrica: Five lessons in customer service from Action Gear

Lauren Hartzenberg 7 Mar 2018

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