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Data breach alert: Over 100,000 fake accounts linked to SA grant-fraud claim

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Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP system

Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP systemAnton Oosthuizen, QuickEasy Software

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audienceCezanne Joynt

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audience

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Hyper-personalisation is the future of customer care

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Nielsen Consumer 360 event unpacks major shifts in SA's consumer landscape

Nielsen Consumer 360 event unpacks major shifts in SA's consumer landscape

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Global e-commerce communities are disrupting the retail marketplace

Global e-commerce communities are disrupting the retail marketplace

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Designing a great customer journey can help even the smallest digital offering

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How technology is driving the millennial retail market

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Data-driven processes to drive e-commerce campaign success

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New data protection guidelines for Africa launched

New data protection guidelines for Africa launched

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How African businesses can comply with new EU data laws

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New technologies are invading fashion boutiques. Credit: Pinsetti/Pixabay

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Embracing a more connected South African retail environment

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Empathy - a two-way street in customer service

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Location and voice technology are the future of retail

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Social shopping with #SpreeGallery

Social shopping with #SpreeGallery

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How China is rebooting retail

How China is rebooting retail

Michael Wade and Jialu Shan 6 Apr 2018

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Mobile and social are dominant forces in SA retail

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Zando launches zero-rated shopping for Vodacom subscribers

Zando launches zero-rated shopping for Vodacom subscribers

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'Down down' and 'cheap cheap' are gone gone: why supermarkets are moving away from price

'Down down' and 'cheap cheap' are gone gone: why supermarkets are moving away from price

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Online retail potential will soon be realised in SA - Spree

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#ECMA2018: Adopt a humanistic approach to AI

#ECMA2018: Adopt a humanistic approach to AI

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#ECMA18: Cracking e-commerce conversion

#ECMA18: Cracking e-commerce conversion

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#ECMA18: Unlocking the potential of data in enhancing CX

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Payment trends in Africa - driven by tech with an African twist

Payment trends in Africa - driven by tech with an African twist

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#SeamlessAfrica: Store 4.0 is an attitude, not a technology

#SeamlessAfrica: Store 4.0 is an attitude, not a technology

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#SeamlessAfrica: An Afrocentric approach to store design

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#SeamlessAfrica: Five lessons in customer service from Action Gear

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Nielsen Consumer 360 event unpacks major shifts in SA's consumer landscape

Nielsen Consumer 360 event unpacks major shifts in SA's consumer landscape

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Global e-commerce communities are disrupting the retail marketplace

Global e-commerce communities are disrupting the retail marketplace

21 May 2018

Designing a great customer journey can help even the smallest digital offering

Designing a great customer journey can help even the smallest digital offering

Brendon Williamson 18 May 2018

How technology is driving the millennial retail market

How technology is driving the millennial retail market

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Overcoming customer aversion to innovative retail technologies

Overcoming customer aversion to innovative retail technologies

E van Tonder and DJ Petzer 15 May 2018

Data-driven processes to drive e-commerce campaign success

Data-driven processes to drive e-commerce campaign success

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New data protection guidelines for Africa launched

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How African businesses can comply with new EU data laws

How African businesses can comply with new EU data laws

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New technologies are invading fashion boutiques. Credit: Pinsetti/Pixabay

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Making technology in retail work

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Embracing a more connected South African retail environment

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Empathy - a two-way street in customer service

Empathy - a two-way street in customer service

Wynand Smit 18 Apr 2018

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Location and voice technology are the future of retail

Location and voice technology are the future of retail

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Social shopping with #SpreeGallery

Social shopping with #SpreeGallery

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How China is rebooting retail

How China is rebooting retail

Michael Wade and Jialu Shan 6 Apr 2018

Mobile and social are dominant forces in SA retail

Mobile and social are dominant forces in SA retail

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Zando launches zero-rated shopping for Vodacom subscribers

Zando launches zero-rated shopping for Vodacom subscribers

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'Down down' and 'cheap cheap' are gone gone: why supermarkets are moving away from price

'Down down' and 'cheap cheap' are gone gone: why supermarkets are moving away from price

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#ECMA2018: Adopt a humanistic approach to AI

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#ECMA18: Cracking e-commerce conversion

#ECMA18: Cracking e-commerce conversion

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#ECMA18: Unlocking the potential of data in enhancing CX

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Payment trends in Africa - driven by tech with an African twist

Payment trends in Africa - driven by tech with an African twist

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#SeamlessAfrica: Store 4.0 is an attitude, not a technology

#SeamlessAfrica: Store 4.0 is an attitude, not a technology

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#SeamlessAfrica: An Afrocentric approach to store design

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#SeamlessAfrica: Five lessons in customer service from Action Gear

#SeamlessAfrica: Five lessons in customer service from Action Gear

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E-commerce automation and personalisation ushers in new era of retail in SA

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DHL E-commerce MoneyAfrica conference set for Cape Town in March

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UK retail loyalty programmes suffer from a lack of differentiation

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Africa's consumer goods and retail sectors driven by expanding middle class, tech development

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Retailer spend on AI to reach $7.3bn by 2022

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Amazon drives a fifth city-shaping retail revolution

Amazon drives a fifth city-shaping retail revolution

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Let's do Biz