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Boxer formally announces its intention to list on JSE

#OrchidsandOnions: Spar reminds us why we're special with Christmas ad

Brendan Seery

Inflationary pressures see alcohol and fast food purchases decline

Danette Breitenbach

Mattel scrambles after Wicked doll packaging links to explicit site

SAB triumphs with 9 Effie Awards, cementing its position as SA's Most Effective Marketer

Best of local talent named at the National Film & TV Awards South Africa 2024

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Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP system

Say goodbye to spreadsheet headaches: Why now is the time to upgrade to an ERP systemAnton Oosthuizen, QuickEasy Software

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audience

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Hyper-personalisation is the future of customer care

Hyper-personalisation is the future of customer care

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#SeamlessAfrica: An Afrocentric approach to store design

#SeamlessAfrica: An Afrocentric approach to store design

Lauren Hartzenberg 9 Mar 2018

#SeamlessAfrica: Five lessons in customer service from Action Gear

#SeamlessAfrica: Five lessons in customer service from Action Gear

Lauren Hartzenberg 7 Mar 2018

E-commerce automation and personalisation ushers in new era of retail in SA

E-commerce automation and personalisation ushers in new era of retail in SA

Chad Fichardt 1 Mar 2018

DHL E-commerce MoneyAfrica conference set for Cape Town in March

DHL E-commerce MoneyAfrica conference set for Cape Town in March

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#Newsmaker: Esther Hoogstad steers Spree's customer journey

#Newsmaker: Esther Hoogstad steers Spree's customer journey

Lauren Hartzenberg 20 Feb 2018

UK retail loyalty programmes suffer from a lack of differentiation

UK retail loyalty programmes suffer from a lack of differentiation

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Harnessing tech to sustain the brick and mortar store

Harnessing tech to sustain the brick and mortar store

14 Feb 2018

Digital dynamism: A new world of retail opportunities

Digital dynamism: A new world of retail opportunities

Garth Meier 8 Feb 2018

The modern marketer is a connected one

The modern marketer is a connected one

Jessica Tennant 2 Feb 2018

Africa's consumer goods and retail sectors driven by expanding middle class, tech development

Africa's consumer goods and retail sectors driven by expanding middle class, tech development

1 Feb 2018

Retailer spend on AI to reach $7.3bn by 2022

Retailer spend on AI to reach $7.3bn by 2022

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#BizTrends2018: The new rules of retail

#BizTrends2018: The new rules of retail

Lauren Hartzenberg 29 Jan 2018

Amazon drives a fifth city-shaping retail revolution

Amazon drives a fifth city-shaping retail revolution

Paul Drechsler 26 Jan 2018

What's holding SA retailers back from achieving the omnichannel vision?

What's holding SA retailers back from achieving the omnichannel vision?

Lindy Lee 24 Jan 2018

Image credit: bruce mars via

Top ten global consumer trends

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Has the digital era changed the luxury game for good?

Megan Bowman 19 Jan 2018

#BizTrends2018: The king's demand dictates

#BizTrends2018: The king's demand dictates

Harry van Huyssteen 11 Jan 2018

#BizTrends2018: Tight budgets, customer demand and African pride driving retail competitiveness

#BizTrends2018: Tight budgets, customer demand and African pride driving retail competitiveness

Lindy Lee 11 Jan 2018

New era of retail an opportunity for enhanced customer experience

New era of retail an opportunity for enhanced customer experience

Wynand Smit 11 Jan 2018

#BizTrends2018: Winning brands will get their competitive edge from memorable customer experiences

#BizTrends2018: Winning brands will get their competitive edge from memorable customer experiences

Rachel Thompson 10 Jan 2018

#BizTrends2018: Creating value remains key in the premium spirits brand experience

Elizabeth Lee Ming 10 Jan 2018

#BizTrends2018: How do we amplify emotional connections through consumer ecosystems?

#BizTrends2018: How do we amplify emotional connections through consumer ecosystems?

Molefi Moloantoa 9 Jan 2018

#BizTrends2018: The call for authentic, experiential retail design

#BizTrends2018: The call for authentic, experiential retail design

Lauren Hartzenberg 8 Jan 2018

#BizTrends2018: Top mobile trends for the 2018 consumer

#BizTrends2018: Top mobile trends for the 2018 consumer

Lynette Hundermark 8 Jan 2018

#BizTrends2018: Six trends shaping the shopping mall experience

#BizTrends2018: Six trends shaping the shopping mall experience

Camilla Lor 8 Jan 2018

iBleat - a channel dedicated to customer service dialogue

iBleat - a channel dedicated to customer service dialogue

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More businesses are trying mobile apps to lure and keep consumers

More businesses are trying mobile apps to lure and keep consumers

Venkatesh Shankar and Unnati Narang 4 Jan 2018

Top e-commerce trends for 2018

Top e-commerce trends for 2018

Ingemar Gleissman 3 Jan 2018

What makes us sign up to subscription boxes?

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Louise Grimmer and Gary Mortimer 3 Jan 2018

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#SeamlessAfrica: An Afrocentric approach to store design

#SeamlessAfrica: An Afrocentric approach to store design

Lauren Hartzenberg 9 Mar 2018

#SeamlessAfrica: Five lessons in customer service from Action Gear

#SeamlessAfrica: Five lessons in customer service from Action Gear

Lauren Hartzenberg 7 Mar 2018

E-commerce automation and personalisation ushers in new era of retail in SA

E-commerce automation and personalisation ushers in new era of retail in SA

Chad Fichardt 1 Mar 2018

DHL E-commerce MoneyAfrica conference set for Cape Town in March

DHL E-commerce MoneyAfrica conference set for Cape Town in March

23 Feb 2018

#Newsmaker: Esther Hoogstad steers Spree's customer journey

#Newsmaker: Esther Hoogstad steers Spree's customer journey

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UK retail loyalty programmes suffer from a lack of differentiation

UK retail loyalty programmes suffer from a lack of differentiation

20 Feb 2018

Harnessing tech to sustain the brick and mortar store

Harnessing tech to sustain the brick and mortar store

14 Feb 2018

Digital dynamism: A new world of retail opportunities

Digital dynamism: A new world of retail opportunities

Garth Meier 8 Feb 2018

The modern marketer is a connected one

The modern marketer is a connected one

Jessica Tennant 2 Feb 2018

Africa's consumer goods and retail sectors driven by expanding middle class, tech development

Africa's consumer goods and retail sectors driven by expanding middle class, tech development

1 Feb 2018

Retailer spend on AI to reach $7.3bn by 2022

Retailer spend on AI to reach $7.3bn by 2022

1 Feb 2018

#BizTrends2018: The new rules of retail

#BizTrends2018: The new rules of retail

Lauren Hartzenberg 29 Jan 2018

Amazon drives a fifth city-shaping retail revolution

Amazon drives a fifth city-shaping retail revolution

Paul Drechsler 26 Jan 2018

What's holding SA retailers back from achieving the omnichannel vision?

What's holding SA retailers back from achieving the omnichannel vision?

Lindy Lee 24 Jan 2018

Image credit: bruce mars via

Top ten global consumer trends

23 Jan 2018

Has the digital era changed the luxury game for good?

Megan Bowman 19 Jan 2018

#BizTrends2018: The king's demand dictates

#BizTrends2018: The king's demand dictates

Harry van Huyssteen 11 Jan 2018

#BizTrends2018: Tight budgets, customer demand and African pride driving retail competitiveness

#BizTrends2018: Tight budgets, customer demand and African pride driving retail competitiveness

Lindy Lee 11 Jan 2018

New era of retail an opportunity for enhanced customer experience

New era of retail an opportunity for enhanced customer experience

Wynand Smit 11 Jan 2018

#BizTrends2018: Winning brands will get their competitive edge from memorable customer experiences

#BizTrends2018: Winning brands will get their competitive edge from memorable customer experiences

Rachel Thompson 10 Jan 2018

#BizTrends2018: Creating value remains key in the premium spirits brand experience

Elizabeth Lee Ming 10 Jan 2018

#BizTrends2018: How do we amplify emotional connections through consumer ecosystems?

#BizTrends2018: How do we amplify emotional connections through consumer ecosystems?

Molefi Moloantoa 9 Jan 2018

#BizTrends2018: The call for authentic, experiential retail design

#BizTrends2018: The call for authentic, experiential retail design

Lauren Hartzenberg 8 Jan 2018

#BizTrends2018: Top mobile trends for the 2018 consumer

#BizTrends2018: Top mobile trends for the 2018 consumer

Lynette Hundermark 8 Jan 2018

#BizTrends2018: Six trends shaping the shopping mall experience

#BizTrends2018: Six trends shaping the shopping mall experience

Camilla Lor 8 Jan 2018

iBleat - a channel dedicated to customer service dialogue

iBleat - a channel dedicated to customer service dialogue

5 Jan 2018

More businesses are trying mobile apps to lure and keep consumers

More businesses are trying mobile apps to lure and keep consumers

Venkatesh Shankar and Unnati Narang 4 Jan 2018

Top e-commerce trends for 2018

Top e-commerce trends for 2018

Ingemar Gleissman 3 Jan 2018

What makes us sign up to subscription boxes?

What makes us sign up to subscription boxes?

Louise Grimmer and Gary Mortimer 3 Jan 2018

'Living the brand' vital for positive retail performance

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Transformation in Africa's digital retail landscape

Transformation in Africa's digital retail landscape

Isabelle Lurquin 22 Dec 2017

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Shopping with tweens

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Image credit: Brandlove.

Do you talk about great CX or do you do great CX?

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Retailers turn to digital innovation to enrich customer experience

Retailers turn to digital innovation to enrich customer experience

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Image credit: Pixabay via .

New app can provide real-time services

19 Dec 2017

#BestofBiz 2017: Retail

#BestofBiz 2017: Retail

15 Dec 2017

How to thrive in the digital era

How to thrive in the digital era

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New research suggests organisations should embrace new messaging culture

6 Dec 2017

Food retail in SA scores top marks for customer satisfaction

Food retail in SA scores top marks for customer satisfaction

24 Nov 2017

US stores get creative to battle e-commerce

US stores get creative to battle e-commerce

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