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CRM, CX, UX
Customer satisfaction is not enough. Delight your customers!
Mornay Roberts-Lombard 23 Apr 2019
Insurance & Actuarial
Governance, CX and a tale of data in the insurance industry
Advertising
#OrchidsandOnions: RocoMamas has great-looking fare and memorable punchline
Brendan Seery 9 Apr 2019
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Marketing & MediaHellocomputer Cape Town and FCB Cape Town merge to form new agency, HelloFCB+
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Marketing & MediaMeet BreadCrumbs: South Africa's first behavioural linguistics firm
BreadCrumbs 2 Apr 2019
Marketing & Media#ECO19: Unpack why your brand story matters before you start telling it
Leigh Andrews 20 Mar 2019
Marketing & Media#NedbankIMC2019: The tech, the trends and the timeless truths of marketing
Jessica Tennant 15 Mar 2019
Marketing & Media#Newsmaker: "I will always be a print girl" - Brand Cartel's Cilla Thompson
Jessica Tennant 13 Mar 2019
Marketing & MediaMarketing or the CCO: Who should be responsible for customer experience in South Africa?
Corinium Global Intelligence 11 Mar 2019