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Transforming the supermarket experience: Elevate your retail space with Smart MediaSmart Media

Source: © 123rf Trust has never mattered in business more than it does today, yet price-based shopping is driving customer behaviour

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Tailored delivery service for Joburg Shopping Festival

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12 Aug 2009

Fore Good Investments and DotActiv launch channel marketing company, iLevel

11 Aug 2009

Are you speaking their language?

Issa Sikiti da Silva 6 Aug 2009

Luxury4Less goes .mobi

6 Aug 2009

Customer care centre receives quality accreditation

28 Jul 2009

Cell companies to be fined if network quality drops

27 Jul 2009

Don't trade customer satisfaction for call centre efficiency

Francis Carden 27 Jul 2009

Mapping out an effective online customer retention strategy

Christopher Cook 22 Jul 2009

SMS becomes a business tool

Jennigay Coetzer 21 Jul 2009

How would your customers rate your service?

John Boe 20 Jul 2009

How to earn your customers' loyalty

Guy Maser 17 Jul 2009

Service in a recession

Howard Badler 6 Jul 2009

New website for Jump.co.za

30 Jun 2009

Economic crisis advances the case for SaaS

25 Jun 2009

User experience is key to customer retention

24 Jun 2009

Outsourcing grows as retailers shift priorities

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GM's demise and the rise of CRM culture

Denis Pombriant 11 Jun 2009

Foreign fan fare

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Electricity hike set to damage BPO industry

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To 'free' or not to 'free': what's cheap vs. what works

Alex Jefferies 29 May 2009

Beware when buying insurance at point of sale

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‘Tale of two stories' for Abil and Ellerines

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