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Customer Experience Africa Awards return for 2nd Edition

Customer Experience Africa Awards return for 2nd Edition

Geoff Seeley is the CMO for PayPal. Source: PayPal.

PayPal appoints Geoff Seeley as new CMO amid job cuts

By Karabo Ledwaba 27 Feb 2024

Revolutionising fashion education: The power of partnerships, tech, and digitisation

Revolutionising fashion education: The power of partnerships, tech, and digitisation

19 Feb 2024

Massmart sticks to expansion strategy

Massmart sticks to expansion strategy

Colleen Goko 28 Aug 2017

#CEMAfrica2017: ‘Remember that I'm human' - your customer

Louise Marsland 21 Aug 2017

Youtap solutions aim to simplify mobile payments in Africa and Asia

Youtap solutions aim to simplify mobile payments in Africa and Asia

21 Aug 2017

#CEMAfrica2017: Embracing a CX ‘citizen first' strategy in government

Louise Marsland 18 Aug 2017

Maksym Chornii © –

#CEMAfrica2017: "Be an experience business or be out of business" - Adobe

Leigh Andrews 17 Aug 2017

You hired them, now trust them to get the job done. JR Bale © –

#CEMAfrica2017: Your employees are always on - now TRUST THEM

Leigh Andrews 17 Aug 2017

Simply put? Cut the red tape and empower your staff. Scott Griessel © –

#CEMAfrica2017: CX predictions for the future, action to take TODAY

Leigh Andrews 16 Aug 2017

Cash is no longer king. All hail digitisation

Cash is no longer king. All hail digitisation

Peter Alkema 14 Aug 2017

The convergence of credit card and cash in Africa

The convergence of credit card and cash in Africa

Simeon Tassev 1 Aug 2017

Negotiations for a single continental market for goods and services on track

Negotiations for a single continental market for goods and services on track

1 Aug 2017

Sweet end of packaging

Sweet end of packaging

1 Aug 2017

Jack Ma launches African Young Entrepreneurs Fund

Jack Ma launches African Young Entrepreneurs Fund

27 Jul 2017

Digital solution for retail networks in Africa

Digital solution for retail networks in Africa

27 Jul 2017

Digitalisation pushing boundaries of manufacturing

Digitalisation pushing boundaries of manufacturing

Dereshin Pillay 27 Jul 2017

Could 'buy online pickup in store' uplift brick-and-mortar retail?

Could 'buy online pickup in store' uplift brick-and-mortar retail?

26 Jul 2017

Partial lifting of ban on South African eggs

25 Jul 2017

R-L: Gerhard van der Westhuizen, project manager of Atterbury Property Development, and Tagir Carimo, mayor of the City of Pemba.

Huge new shopping mall opens in Mozambique's Pemba

Alistair Anderson 11 Jul 2017

Dubai-based investment firm acquires Java House, Africa expansion next

Dubai-based investment firm acquires Java House, Africa expansion next

Dannish Odongo 7 Jul 2017

Nigeria's TradPeek wants to be Africa's Alibaba

Nigeria's TradPeek wants to be Africa's Alibaba

Tom Jackson 5 Jul 2017

Kenyan payments solutions firm expands to SA

Kenyan payments solutions firm expands to SA

29 Jun 2017

SA's neighbours ban poultry imports over bird flu

28 Jun 2017

#AfricaMonth: Internal trade barriers show signs of falling

Ilse van den Berg 30 May 2017

Rwanda moves swiftly towards cashless society

Rwanda moves swiftly towards cashless society

5 May 2017

Will additive manufacturing inspire the next industrial revolution?

Will additive manufacturing inspire the next industrial revolution?

Nicholas Kitonyi 3 May 2017

Mall de Tete. Image source:

Two new African acquisitions give Mara Delta solid footing

Alistair Anderson 25 Apr 2017

Dangote aims to be largest global rice exporter by 2021

Dangote aims to be largest global rice exporter by 2021

24 Apr 2017

Mozambican e-commerce startup Izyshop raising $300k

Mozambican e-commerce startup Izyshop raising $300k

Gabriella Mulligan 20 Mar 2017

4th Addis Agrofood Exhibition in Ethiopia

4th Addis Agrofood Exhibition in Ethiopia

27 Sep 2016

Exciting future for continent that accesses the power of Internet of Things

Exciting future for continent that accesses the power of Internet of Things

Brett Parker 16 Aug 2016

#CGFsummit: Reasons to believe in Africa

#CGFsummit: Reasons to believe in Africa

Louise Marsland 17 Jun 2016

More news

#CEMAfrica2017: ‘Remember that I'm human' - your customer

Louise Marsland 21 Aug 2017

Youtap solutions aim to simplify mobile payments in Africa and Asia

Youtap solutions aim to simplify mobile payments in Africa and Asia

21 Aug 2017

#CEMAfrica2017: Embracing a CX ‘citizen first' strategy in government

Louise Marsland 18 Aug 2017

Maksym Chornii © –

#CEMAfrica2017: "Be an experience business or be out of business" - Adobe

Leigh Andrews 17 Aug 2017

You hired them, now trust them to get the job done. JR Bale © –

#CEMAfrica2017: Your employees are always on - now TRUST THEM

Leigh Andrews 17 Aug 2017

Simply put? Cut the red tape and empower your staff. Scott Griessel © –

#CEMAfrica2017: CX predictions for the future, action to take TODAY

Leigh Andrews 16 Aug 2017

Cash is no longer king. All hail digitisation

Cash is no longer king. All hail digitisation

Peter Alkema 14 Aug 2017

The convergence of credit card and cash in Africa

The convergence of credit card and cash in Africa

Simeon Tassev 1 Aug 2017

Negotiations for a single continental market for goods and services on track

Negotiations for a single continental market for goods and services on track

1 Aug 2017

Sweet end of packaging

Sweet end of packaging

1 Aug 2017

Jack Ma launches African Young Entrepreneurs Fund

Jack Ma launches African Young Entrepreneurs Fund

27 Jul 2017

Digital solution for retail networks in Africa

Digital solution for retail networks in Africa

27 Jul 2017

Digitalisation pushing boundaries of manufacturing

Digitalisation pushing boundaries of manufacturing

Dereshin Pillay 27 Jul 2017

Could 'buy online pickup in store' uplift brick-and-mortar retail?

Could 'buy online pickup in store' uplift brick-and-mortar retail?

26 Jul 2017

Partial lifting of ban on South African eggs

25 Jul 2017

R-L: Gerhard van der Westhuizen, project manager of Atterbury Property Development, and Tagir Carimo, mayor of the City of Pemba.

Huge new shopping mall opens in Mozambique's Pemba

Alistair Anderson 11 Jul 2017

Dubai-based investment firm acquires Java House, Africa expansion next

Dubai-based investment firm acquires Java House, Africa expansion next

Dannish Odongo 7 Jul 2017

Nigeria's TradPeek wants to be Africa's Alibaba

Nigeria's TradPeek wants to be Africa's Alibaba

Tom Jackson 5 Jul 2017

Kenyan payments solutions firm expands to SA

Kenyan payments solutions firm expands to SA

29 Jun 2017

SA's neighbours ban poultry imports over bird flu

28 Jun 2017

#AfricaMonth: Internal trade barriers show signs of falling

Ilse van den Berg 30 May 2017

Rwanda moves swiftly towards cashless society

Rwanda moves swiftly towards cashless society

5 May 2017

Will additive manufacturing inspire the next industrial revolution?

Will additive manufacturing inspire the next industrial revolution?

Nicholas Kitonyi 3 May 2017

Mall de Tete. Image source:

Two new African acquisitions give Mara Delta solid footing

Alistair Anderson 25 Apr 2017

Dangote aims to be largest global rice exporter by 2021

Dangote aims to be largest global rice exporter by 2021

24 Apr 2017

Mozambican e-commerce startup Izyshop raising $300k

Mozambican e-commerce startup Izyshop raising $300k

Gabriella Mulligan 20 Mar 2017

4th Addis Agrofood Exhibition in Ethiopia

4th Addis Agrofood Exhibition in Ethiopia

27 Sep 2016

Exciting future for continent that accesses the power of Internet of Things

Exciting future for continent that accesses the power of Internet of Things

Brett Parker 16 Aug 2016

#CGFsummit: Reasons to believe in Africa

#CGFsummit: Reasons to believe in Africa

Louise Marsland 17 Jun 2016

#CGFSummit: Future of retailing in sub-Saharan Africa

Louise Marsland 16 Jun 2016

Minister of Agriculture, Forestry and Fisheries, Senzeni Zokwana will chair a workshop on food production in SADC countries alongside New Zealand High Commissioner Richard Mann. Image: GCIS

Workshop to help SADC countries improve food production

1 Sep 2014

Trade and Industry Minister Rob Davies is confident that the Africa Growth and Opportunities Act will be renewed and that the local production of movies in South Africa will increase. Image: GCIS

Postive results likely from US-Africa summit says Davies

13 Aug 2014

SA Taxi will no longer finance old taxis as these tend to be unreliable. Image:

SA Taxi's cash pile opens new frontiers

12 Jun 2014

Santova's Glen Gerber says the company is keen to expand its supply chain management services to a number of African countries. Image:

Santova seeks to expand trade corridors

Marc Hasenfuss 5 Jun 2014

Packaging in SA is always changing shape

Packaging in SA is always changing shape

Mark Allix 2 Jun 2014

TFR's Siyabonga Gama has urged SADC countries to put considerably more money into improving Africa's railway infrastructure. Image:

Transnet seeks greater SADC investment in rail networks

Mpho Sibanyoni 29 May 2014

Alan Olivier, Chief Executive of Grindrod says the company will raise R4bn to put into infrastructure development in Africa. Image: Grindrod

Grindrod, a boost for Africa

19 May 2014

RRL Grindrod says it is building international quality locomotives at at least 30% less than the cost of its competitors. Image: RRL Grindrod

Grindrod moots 'much cheaper' trains

Razina Munshi 28 Mar 2014

SA's transport infrastructure still makes it an attractive option for international companies. Image:

'Solutions sought for high port tariffs'

Ntsakisi Maswanganyi 11 Feb 2014

A special fund has been set up by the African Development Bank to fund farming ventures. Image:

Fast-track fund for food security

Shaun Harris 26 Nov 2013