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Kenya's grocery retail sector is a beacon of innovation and growth

Kenya's grocery retail sector is a beacon of innovation and growthKerry Elliott

Source: Supplied. Sherilyn Kamga, senior strategic finance analyst at Talend.

#YouthMonth: Navigating the intersection of finance and tech in FinOps

By Katja Hamilton 23 Jun 2023

Middle East and Africa sees 21% digital commerce growth despite global dip - Salesforce

Middle East and Africa sees 21% digital commerce growth despite global dip - Salesforce

24 Apr 2023

Is your organisation customer centric?

CRM, CX, UX

Is your organisation customer centric?

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8 trends driving innovation in sub-Saharan Africa

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8 trends driving innovation in sub-Saharan Africa

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Retail marketing and point of purchase trends for 2019

Retail Marketing

Retail marketing and point of purchase trends for 2019

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Keeping on trend in digital retail

E-commerce

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Using digital to personalise customer services in Africa

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Ntombi Mhangwani 22 Feb 2019

4 CRM marketing trends to ignite 2019

CRM, CX, UX

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The coming shopping centre ecosystem apocalypse

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The coming shopping centre ecosystem apocalypse

Alan Knott-Craig 11 Feb 2019

6 ways to win with CX

CRM

6 ways to win with CX

Eben Esterhuizen 8 Feb 2019

The brands leading, challenging and exploring in 2019

Retail Marketing

The brands leading, challenging and exploring in 2019

Jainita Khatri 5 Feb 2019

#BizTrends2019: Shop defines 6 trends shaping the future of retail

Trends

#BizTrends2019: Shop defines 6 trends shaping the future of retail

Leo Van De Polder 30 Jan 2019

#BizTrends2019: 2019, a definitive year in FMCG

Trends

#BizTrends2019: 2019, a definitive year in FMCG

Marylee Townshend 29 Jan 2019

#BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019

Trends

#BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019

Feroz Koor 25 Jan 2019

#BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

Trends

#BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

Mark Schech 22 Jan 2019

#BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

Trends

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Ailsa Wingfield 14 Jan 2019

Reclaiming retail relevance with IoT

Research

Reclaiming retail relevance with IoT

Nathan Clevenger 14 Jan 2019

#AfricaCom2018: How to leapfrog when improving customer experience

CRM, CX, UX

#AfricaCom2018: How to leapfrog when improving customer experience

Leigh Andrews 14 Nov 2018

#GoogleRetail: No room for silos in omnichannel retail

E-commerce

#GoogleRetail: No room for silos in omnichannel retail

Lauren Hartzenberg 6 Nov 2018

Hans Zachar, managing director: technology strategy, Accenture Africa.

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How African enterprises chart growth in the digital age

Hans Zachar 9 Oct 2018

7 ways to create in-store experiences that drive traffic and sales

CRM

7 ways to create in-store experiences that drive traffic and sales

Higor Torchia 31 Aug 2018

CEM Africa kicks off this week!

CRM, CX, UX

CEM Africa kicks off this week!

27 Jul 2018

5 expectations of the African millennial consumer

CRM

5 expectations of the African millennial consumer

19 Jul 2018

The future of retail: Clicks, bricks and data-driven insights

Retail

The future of retail: Clicks, bricks and data-driven insights

Sarah Quinlan 13 Jul 2018

Harnessing the evolutionary power of smart packaging in Africa

Packaging

Harnessing the evolutionary power of smart packaging in Africa

15 Jun 2018

Investing in your customers yields returns

CRM, CX, UX

Investing in your customers yields returns

14 Jun 2018

Creating better customer experience in Africa

CRM, CX, UX

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Matthew Kibby 11 Jun 2018

GDPR: ground zero for a more trusted, secure internet

Data & Analytics

GDPR: ground zero for a more trusted, secure internet

Bill Buchanan 28 May 2018

New data protection guidelines for Africa launched

Data & Analytics

New data protection guidelines for Africa launched

10 May 2018

How African businesses can comply with new EU data laws

CRM, CX, UX

How African businesses can comply with new EU data laws

Pieter Bensch 9 May 2018

Empathy - a two-way street in customer service

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Empathy - a two-way street in customer service

Wynand Smit 18 Apr 2018

CRM

The role of mobile in building brand loyalty

Nicholas Bednall 16 Apr 2018

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Higor Torchia 31 Aug 2018

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Image credit: bruce mars via

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