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Retail News South Africa

SA takes chunk of US$1 billion global outsourcing market

South Africa is slowly taking a significant share of the global shared services and outsourcing (SSO) market, worth US$980 billion last year and expected to grow to US$1430 billion by the end of 2009 at a compound annual growth rate of 15%, global growth consultancy firm Frost & Sullivan recently revealed.

Frost & Sullivan, which released results of its market study last week, said growth in the SSO market would be underpinned by the quest by companies to reduce costs. The study outlines the global SSO activity across seven major industry verticals based on a survey of Fortune 500 and Forbes 2000 companies.

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