Currently, there are approximately 5.3 million unique online users in South Africa. When going online for bookings, there is no need to worry about queues, delays and the hassle of waiting for someone else to get back to you, also users are able to get specials exclusive to online bookings.
“Consumers are continuously under pressure - saving money, time and user friendly experience is really what people want and look for,” says Clinton Arnot, head of online distribution, Protea Hotels. “In terms of money, we believe our online service delivers on its guarantee of best available rates, time, simplicity of booking and user friendliness by offering a one stop place for bookings and a source of reference for destination information.”
