Growth for mobile operator
As at 31 December 2007, Vodacom Group recorded 33.0 million customers across its networks operating in South Africa, Tanzania, the Democratic Republic of the Congo, Lesotho and Mozambique, reflecting a 4.7% increase in the three months since 30 September 2007.
The growth in the customer base is a result of high gross customer connections of 4.8 million for the quarter. The group's non-South African operations comprised 8.8 million customers, or 26.6% of the total customer base.
Year on year, revenue for the nine months ended 31 December 2007 increased by 17.3% to R35.7 billion, while total group customers increased by 17.1% since 31 December 2006.
South Africa
SA increased its customer base by 4.1% since 30 September 2007 to 24.3 million customers. SA's customer base includes 3.4 million contract customers and 20.7 million prepaid customers, reflecting an increase of 0.7% and an increase of 4.7% since 30 September 2007, respectively.
Vodacom SA estimates that its market share was 55.6% at 31 December 2007.
Vodacom SA customers, year to date ARPU and churn as at 31 December 2007, compared to 30 September 2007, are as follows:
South Africa | 30 September 2007 | 31 December 2007 | % change |
---|---|---|---|
Customers (thousands) | 23 297 | 24 255 | 4.1 |
Contract | 3409 | 3 432 | 0.7 |
Prepaid | 19 790 | 20 720 | 4.7 |
Community services | 98 | 103 | 5.1 |
ARPU (ZAR) | 119 | 123 | 3.4 |
Contract | 487 | 485 | (0.4) |
Prepaid | 59 | 62 | 5.1 |
Community services | 711 | 707 | (0.6) |
Churn (%) | 45.9 | 43.6 | (2.3 pts) |
Contract | 8.3 | 8.1 | (0.2 pts) |
Prepaid | 51.9 | 49.4 | (2.5 pts) |
Non-South African operations
Vodacom's non-South African operations has increased its total customer base by 6.3% since 30 September 2007 to 8.8 million customers.
Satisfactory customer growth was achieved in all Vodacom's non-South African operations, most notably Lesotho with a 9.9% increase and Mozambique with an 11.9% increase in its customer base.
Vodacom's non-South African operations' customers, year to date ARPU and churn as at 31 December 2007, compared to 30 September 2007, are as follows:
Non-South African operations | 30 September 2007 | 31 December 2007 | % change |
---|---|---|---|
Vodacom Tanzania | |||
Customers (thousands) | 3678 | 3945 | 7.3 |
Contract | 13 | 15 | 15.4 |
Prepaid | 3654 | 3921 | 7.3 |
Public phones | 11 | 9 | (18.2) |
ARPU (ZAR) | 48 | 50 | 4.2 |
Churn (%) | 46.8 | 46.0 | (0.8 pts) |
Other African operations | |||
Vodacom Congo | |||
Customers (thousands) | 3178 | 3269 | 2.9 |
Contract | 20 | 21 | 5.0 |
Prepaid | 3,102 | 3,183 | 2.6 |
Public phones | 56 | 65 | 16.1 |
ARPU (ZAR) | 64 | 59 | (7.8) |
Churn (%) | 43.3 | 46.1 | 2.8 pts |
Vodacom Lesotho | |||
Customers (thousands) | 332 | 365 | 9.9 |
Contract | 4 | 4 | - |
Prepaid | 323 | 355 | 9.9 |
Public phones | 5 | 6 | 20.0 |
ARPU (ZAR) | 72 | 74 | 2.8 |
Churn (%) | 17.9 | 18.1 | 0.2 pts |
Vodacom Mozambique | |||
Customers (thousands) | 1079 | 1207 | 11.9 |
Contract | 18 | 22 | 22.2 |
Prepaid | 1,060 | 1,174 | 10.8 |
Public phones | 1 | 11 | >200 |
ARPU (ZAR) | 27 | 27 | - |
Churn (%) | 57.3 | 59.6 | 2.3 pts |