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News South Africa

SBV Services calls for a security tighten up

Over the past few months the security and cash-in-transit industry has been clouded with negative sentiment over the conduct displayed by its employees. Most established and reputable organisations are concerned and are calling for a review on how guards, protection officers and security employees are being appointed.
SBV Services calls for a security tighten up

hilst it is somewhat problematic to determine the actual number of players in the security sector, according to PSIRA (Private Security Industry Regulatory Authority), there are an estimated 1.9 million members in the industry; with about one-quarter of these individuals, 421 534, being active or serving in the industry.

Grant Dunnington, the CEO of SBV Services, said: "One of the primary reasons resulting in under-qualified guards being posted is due to the widespread lack of compliance with registration requirements. It is assumed and expected that security employees who work in the industry attend courses approved by PSIRA; however we know that this is in fact is not the case."

Particularly stressful and dangerous environments

Compliant security guards are even more important in the cash-in-transit (CIT) industry. This is because they work in particularly stressful and dangerous environments on a daily basis, and whilst responsible for large quantities of cash; they are also armed at all times, hence the importance of stringent recruitment processes and ongoing training.

In a bid to ensure that all SBV's logistics employees are compliant with PSIRA's standards, there are a number of steps that the company takes, the first being its stringent recruitment process.

All candidates undergo an extensive vetting check. This includes a criminal check, a fingerprint analysis, and a voice stress analysis. Should candidates be successful, they then undergo an extensive interview process where they are scrutinised to ensure that they have the necessary skills.

Dunnington continued: "SBV empowers its employees by promoting a performance and learning culture that is encouraged through training held throughout the year. This training ensures that the skills of all our employees are constantly enhanced and are compliant with all of the latest regulations and procedures."

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