Local hospitality management company Zabulan is ensuring that the Mount Meru Hotel becomes a legend in its own right. Through the concept of bringing in Indian Ocean island staff from Mauritius to add in the service and flair, and combining this with the cuisines from East Africa, the hotel offers visitors a resort feel mixed with African hospitality. It has built its reputation on the belief that exclusivity and individuality are key elements of true luxury.
When asked about their triumph, CEO Rowald Kresfelder said that they were ecstatic that the hotel had, in such a short time, managed to capture the imagination and admiration of the public, guests and adjudicators alike. He added: "An award is a mere piece of paper adorned on a wall - the real challenge is an ongoing one: to make every guest feel at home, to ensure that the restaurants provide innovative and exquisite tastes, and that the promise of African hospitality is more than mere legend, but the heart and soul of the hotel. I would like to believe that, if there was an award for that, the Mount Meru Hotel and its amazing staff would win hands down, every time."
