Based on criteria of consistency, the Grand Café and Rooms has been placed among the top eateries on the Garden Route in acknowledgment of its world-class standards and service excellence.
"We are very proud of our Grand Dame. Our philosophy has always centered around creating an experience that is one of a kind. We offer a very unique café and hotel experience, and are always excited when our efforts are recognised by our fellow peers as well as our guests," said the Grand's proprietor Suzette Main.
Judged by Ann Hadley and François Ferreira (Bailli Délegué of the Chaîne des Rôtisseurs, SA) and their team of "ghost" diners, the chosen establishments were shortlisted over the period of 10 months, taking the standard of service, compilation of menu and wine list, quality of food and general ambience into account.
Each eatery on the shortlisted "Top 30 list" was visited at least six times during the year by the well-known foodie duo or the ghost diners, who especially evaluated the facility on how Joe Public would enjoy it, while Anne and François judged more technically.
