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E-commerce New business South Africa

Bringing a human touch to e-store browsing

One would think that the cost of doing business on the Web is so small that it would be almost negligible, but that's not the case with many e-tailers, which is why many of them fail. It's also why Prashant Nedungadi decided to launch IMshopping, an online company that's trying to emulate offline customer service.
Bringing a human touch to e-store browsing

Nedungadi used his experience as cofounder of Andale (now part of Vendio), at one time one of the largest third-party e-commerce service provider for small businesses on the Web, to hatch IMshopping - which launched its beta site recently - and tap SK Telecom for US$4.7 million in venture capital for first round funding of the idea. That's no mean feat in these trying economic times.

Read the full article here.




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