Claudelle Naidoo, GroupM SSA CEO: From inclusion to involvement
Claudelle Naidoo
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Early bird discount for Hospitality Technology closes today
Delegates wishing to take advantage of the early bird discount for the upcoming Hospitality Technology Conference & Exhibition 2013 taking place 24-25 April 2013 at the Indaba Hotel Fourways, have until today, 25 February 2013 to register. The discount is R1600 per delegate.
The two-day event features 18 speakers who will address some of the most pertinent issues that affect the hospitality industry.
Topics to be addressed include:
- Emerging technology
- How can the hospitality industry handle mobile madness?
- Getting ahead by listening to your customer
- ROI - why technology is more effective than the traditional voice of the customer
- Marketing intelligence
- Innovation to reduce your technology costs
- Customer experience (CX) innovation
- Business models and strategies
- On-line reputation management
- On-line reservation technology and channel management
- Functions of property management systems
- Running point-of-sale systems (POS)
- Reservation systems
- Seasonal planning for call centre periods
- Retaining customers
- Increasing customer loyalty
- Information governance
Speakers
- Philip Taylor, chairman, Hospitality Plus Mauritius Incorporated
- Caleb Mabaso, executive, FEDHASA
- Rob Sussman, CEO, Integr8it
- Andrew Cook, CEO, Smoke Care Customer Solutions
- Francois Vorster, MD, DigMe
- Aldo van Tonder, solutions executive, Dac Systems
- Rory Montogomery, sales executive, Hospitality Technology International
- Daniel Munslow, COO, Talk2Us
- Ben Thorpe, senior manager, PricewaterhouseCoopers
- William Price, global manager: e-marketing, South African Tourism
- Kamil Abdul, MD, Pam Golding Hospitality and Tourism
- Brendon Williamson, CEO, Intercept Risk
- Simon Bestbier, account director, Realm Digital
For more information, call Deborah Summers on +27 (0)11 803 0009 or email az.oc.as-ict@harobed.
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