Years and years of experience have proven that the companies who copes the best with crises of all kinds are those who are prepared to deal with the hand of fate. Those companies who have set in motion processes to minimise potential crises. Companies who cope successfully with crises are normally companies who have a predetermined plan of action including communication response plans. The toolkit is a useful resource that can assist any manager in this phase and during a crisis, and can serve as a benchmarking instrument.
The Crisis Manager toolkit consists of a CD that contains useful information such as the following:
- A step by step template as well as guidelines for compiling and writing a crisis management and communication response plan
- Detailed questionnaires and checklists to prompt thinking processes whilst planning and preparing response plans
- Various guidelines and tip sheets ranging from stakeholder communication templates to dealing with the Media tips sheets
- Handy templates and forms
- A Copy of a PowerPoint presentation that can be customised for internal training and information sharing use with the Board, executives and staff
For more information and a brochure in PDF format, interested parties should contact Deon Binneman on 011 4753515 or 083 425 4318 or e-mail at
