Getting it done
CEO, Hartman realised that many people procrastinate because while they know they need to get something done, they often don't know what the next step is. Ignoring a task adds further anxiety and often turns a small job into a big, expensive job. The platform takes care of the uncertainty around what the next step is by lining up a set of local service providers that can provide the customer with the information and services they need.
Typically the internet is the first port of call for researching how to get something done. However, the extensiveness of the content on the web (some of it accurate and some not) is simply counter-productive and it can take a long time to find what customers are looking for. The platform cuts through this clutter by only delivering the details of suppliers located in the customer's area who have said they can help with the request. In addition, it has rigorous service standards and any supplier that doesn't live up to these doesn't last long on the platform.
Today, businesses are constantly being told they need to engage in conversations with their community. Sometimes this is easier said than done. With this service, however, customers have put up their hands and said they want to speak to certain businesses. So service providers are delivered relevant and appropriate leads who have given their permission to be contacted, via the service, at that time. It is always up to the customer who they deal with, and to date, the businesses that engage the most actively with customers have had the most success on the platform.
Process
Expansion planned
As a mash-up of an online to-do list, interactive business directory and a local search engine, it is currently in beta and only available in Cape Town and its suburbs, but is coming soon to other South African cities.
For more information, go to www.toodu.co.za
