Claudelle Naidoo, GroupM SSA CEO: From inclusion to involvement
Claudelle Naidoo
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Having SaaS your way: configuration sophistication
A few years ago, companies that needed highly specialized features would often opt for on-premise software with its attendant implementation and integration headaches instead of considering the relatively primitive on-demand offerings. SaaS has grown up, though - and the Platform as a Service model allows a level of configurability that early on-demand adopters could only dream about.
There was a time when customizing enterprise software was a long, drawn-out, often painful affair. Then along came Software as a Service, recalls Dan Druker, senior vice president for Intacct, an on-demand financial management and accounting application.
It was really easy for Ingres - a provider of open source database software and one of his company's early clients - to integrate and then customize a joint Salesforce.com-Intacct implementation.
