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Retailers News South Africa

Store has to compensate customer for slip

Pinetown Checkers Supermarket must compensate a customer whose arms were injured when she slipped and fell in an oily patch in the supermarket in September 2005.

Judge Nic van der Reyden ruled in favour of the customer, Esmé Lindsay, in the Pietermaritzburg High Court on Wednesday.

She claimed R465,000 from the supermarket but the amount to be awarded is still to be decided.

Van der Reyden said that only one cleaner was on duty between 2pm and 6pm to deal with hazardous spillages in a shop with 15,000 square metre floor space and about 22 aisles. Six staff members supported the cleaner in detection of spillages.

Van der Reyden said that for one cleaner and six staff members otherwise engaged to deal with hazardous spillages between 2pm and 6pm in a store of that size was impossibility.

The supermarket did not have an adequate cleaning system to deal with hazardous spillages.

The supermarket must also pay the costs of the litigation.

Source: Sapa

Article via I-Net-Bridge

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