SAP Business One Retail is an omnichannel business management solution developed to help retailers effectively manage every part of their operation. This unique retail system has the full backing of one of the world’s top enterprise resource planning (ERP) systems and can integrate financial and inventory visibility to provide a seamless experience for their shoppers.
“Today's connected shoppers expect to interact with retailers through a variety of platforms and they demand the same level of service and rewards across all of these,” explains Craig Johnston, marketing manager of Bluekey Seidor, the leading SAP Business One partner in Africa. “That is why it makes sense to use a single solution to recognise and reward shoppers wherever they interact.”
Here are some of the features that contribute to retail businesses improving their customers’ experiences at various touchpoints:
Retailers can also build brand loyalty with unique service delivery at all their touch points thanks to these five features of SAP Business One Retail:
“Smart retailers recognise that adopting the right technology and using an integrated business management system will greatly benefit both their businesses and their customers. Digital evolution is rapid and technology is changing daily, which means retailers need to keep up or risk being left behind,” concludes Johnston.